Accounts & payments
102 results found
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Benefits + locking in long term users
I was thinking of a good and healthy way for both users and company to support long term users.
I got to this idea.
Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
So after 1 year you get 1%
2 years 2%
That goes up to a maximum for example 25% after being a loyal customer for 25 years.
Or 50% after 50 years that's up to the company what they feel good about.If you cancel your subscription once (or can't pay it) you lose all the build up…
16 votes -
Modular bundles for PLUS users
Hi, I love your services! I'm currently using Proton Mail Plus and I'd like to suggest a "Modular Bundle" system.
It would be amazing if we could pick and choose additional services (like Proton Pass) and add them to our existing Plus plan with a loyalty discount (e.g. 40%). Currently, the jump to the Unlimited plan is quite big if someone only needs two specific services.
Allowing us to customize our plans would be a game-changer for the community!
Thanks for your hard work,
4 votes -
Increase subscription duration options
Diving fully into the Proton ecosystem can be a large commitment and I think Proton should consider much longer-term subscription package options for those customers who want to more confidence about committing deeply by intertwining their accounts, passwords, payments, long-term security plans, etc., rather than hoping a more frequent due date cycle doesn’t happen to land on a time of hardship. 5 or 10 year options would be great but, at very least, some kind of ‘stand off’ or buffer alternative for adding multi-year bundles early would be nice, too.
2 votes -
VPN/alias pricing only. Dont need drive, calendar and 500 GB
How about a VPN plan for a couple of bucks. I have a plan but run free VPN and it breaks some sites. The next cheapest is around $15 CAD with a bunch of add-ons that I dont really need.
How about VPN for $3ish and get half of the servers?
Thanks Love of love from CAD.2 votes -
allow users to buy services à la carte
Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.
The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.
166 votes -
Family plan including Lumo+
I would appreciate a family plan that also includes Lumo+. Currently, I need a family plan plus four Lumo+ subscriptions to cover all of us, which exceeds my budget. Ideally, I am looking for an all-in-one family plan.
8 votes -
Cheaper mail plus tiers (5-10GB)
I just migrated from a Gmail account I've had for 12+ years and noticed a big gap in the current plans.
My Gmail only had 3GB of data. The free plan (500MB) isn't enough for a migration, but jumping straight to 15GB is overkill. It's a bit of a hurdle for those who want to support Proton but don't need that much space.
Could we get smaller tiers, like:
• 5 GB for ~$1/mo
• 10 GB for ~$2/moThis would let users start with a plan that actually fits and upgrade naturally as they grow. If you think the…
2 votes -
Unlimited hide-my-email aliases in all plans
When considering to offer an additional value to users, the free Proton Mail plan should include unlimited hide-my-email aliases. This will distinct you from other mail providers. At the moment it is rather annoying that aliases are limited to 10 aliases.
39 votes -
Be able to add Meet only, since I already paid for Mail.
I want to subscribe to Meet but it comes with Mail, that I already have. Seems to double the price.
2 votes -
Payment Plans for Individual Proton Servics (a la carte)
It would be nice to have the option to only pay for the Proton services you want/use. I've been using a free Proton account for years with the desire to contribute, but my financial situation hasn't allowed for this. I'm just now to the point where I could pay a couple of dollars for Proton services, and would particularly benefit from an upgraded Proton Calendar. Unfortunately, this is only available in the Proton Unlimited, which is $10USD per month even when committing to a full year. This seems quite pricy when I just want a less restricted calendar. Would it…
12 votes -
COMPLAINT: Misleading Info led to a purchase I don't want
First off, I am posting using a different email than the account I reference below. I do not want whatever company runs my forum account to have access to any of my Proton account info.
Your "compare plans" feature as viewed on desktop led me to make a purchase I am not happy with. I purchased a monthly Mail Plus subscription yesterday (July 31, 2026). I believed that with this subscription one of the features would be to choose my own VPN server on Proton VPN. After all, it says "1 VPN Slot" and "Access to 2000+ servers in 10…
2 votes -
Purchase extra domains
It was possible to purchase extra domains before the rebranding. I’d like to see that feature returned across all plans including Visionary, especially given the feature exists for business accounts.
While I appreciate a lot of effort went into creating the current individual, family, and business plans, some of us have a lot of domains and are therefore forced to stick with less privacy friendly but more flexible email providers. Let me add as many as I need for $x per domain.
13 votes -
Discounted Rate For First Responder and Educators
First responders (nurses, EMT's, firefighters, etc...) and educators are underpaid for their lifesaving work. Most cannot afford the cost to protect themselves digitally. I believe Proton has the means to offer them comprehensive plans at substantial discount. Please consider this...they deserve that.
2 votes -
Increase the number of aliases
10 email aliases in Proton Mail Plus and 15 in the Unlimited account are far too few. What’s the point of paying for three domains if I can effectively only use three email addresses per domain in Proton Mail? Whether it’s Startmail, mailbox.org, or especially TutaMail, the number of aliases you can create with your own domain is significantly higher—or even unlimited—everywhere else.
I can't switch from Tuta because I only have 10 email addresses here, one of which is the Proton Login address and another is the postmaster address (elsewhere, administrative addresses like postmaster or webmaster don't count at…4 votes -
meet at anz
to pick me up for meeting at the bank of newzealand or even the old ntional bank if its open or pick me up and drop me t the quest or at the late to hit up her own suicide **** victim fake murder r herelf when cn i start?
2 votes -
Unlimited cause confusion
Title
when i 1st wanted to use proton i did not even understand the difference between all of them.
and now, i see that many people also don't
and to make things worse
Lumo also does not know. Like check if lumo can make the difference between proton mail's storage, drive, and pass, because it does not know.
and let me not even start with all the other products.
As in, asking another ai, from another company, is more helpfull then what currently exist.
and this confusion is due to the term unlimited.
as it messes up a lot of…
3 votes -
Option in Lumo 2.0 Plus to buy extra token
Hi Lumonai Team,
Your paid plan covers 90% of my needs, but I often need to analyze hundreds of PDFs at once. Could you add a larger context window and the option to buy extra token credits when needed (similar to Eustella AI Pro)? So I can use your paid plan also for the few large analysis I need to do, paying an extra only when needed2 votes -
E-Mail confirmation upon changing or cancelling subscriptions
Currently, I do not receive any written confusion when changing or cancelling a subscription. For the sake if transparency and accountability this should be foreseen. Also, I want to know how much I pay yearly and monthly and in which plan I am. This definitely needs improvements.
27 votes -
2 votes
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super plan
Subject: Feature Request: An Ultimate Plan (With a Lifetime Option!) ♾️Hi Proton Team! 💜I am a huge fan of the Proton ecosystem and the incredible, privacy-first privacy features you keep rolling out.I have a feature request regarding your subscription models. I would absolutely love to see an Ultimate / All-Inclusive Plan that gives access to every single tool and feature Proton offers, without any exceptions.To make it perfect, it would be amazing to have three payment tiers for it:Monthly billing for flexibility.Annual billing for a steady discount.Lifetime (One-Time Payment) option for long-term supporters who want to invest heavily in the…
2 votes
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