Skip to content

Accounts & payments

68 results found

  1. Allow for an upgrade path in Google Play......

    I am stuck after buying a Pass Plus subscription. No upgrade path in Google Play, no way out, no support. Contacted both Proton support and Google support. No help from either ends. Only 2 options are:
    1. Wait until my subscription expires NEXT YEAR in September PLUS another 60 day grace period they have to keep themselves linked to you as long as possible. And there's no guarantee they will even unlink themselves after waiting for OVER A YEAR! These are just fairytales.
    2. Make a new account and subscribe online and pay full price and lose my current domain.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Take Advantage of Bitwarden Increasing Prices to Provide a Pass Plus Combo

    I'm a Proton Mail Plus user. I currently use Bitwarden Premium as my password manager. I recently got an email from Bitwarden informing me that they are going to double their price. My subscription there renews in March, so I thought this would be the best time to switch to Proton Pass. However, the features I need are only available on the Pass Plus plan.

    What did I try? To subscribe to Pass Plus in addition to my current Mail Plus plan. But it isn't allowed! It's either one Plus subscription OR the Unlimited plan.

    The Unlimited plan would be…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I want to add VPN to my Mail Plus account and take advantage of the end of summer sale

    The end of summer sale is tempting but I already have products from other providers so I don't need the whole Unlimited offering. Besides which, after a year the price would escalate and I couldn't justify the expense. I want to add VPN to my existing Mail Plus account, preferably via the end of summer discount, but I can't find a way to do this. Why can't I have Mail Plus plus VPN? (I previously posted this on Reddit but I'm unable to view Proton's response for some reason)

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Family Plans - I have 7 people in my family - can we increase beyond 6?

    I have 7 people in my family - can we increase beyond 6?

    157 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Visionary + Business Suite Plan

    I would like a combination of the Visunar plan and the business plan.
    A subscription where you can manage both features.
    I would consider it worth €150 a month for 10 users + 1 VPN IP server.
    The API key should be easier to manage.
    You should be able to delete the IP monitoring logs yourself.
    The business plan should have an admin account whose rights cannot be revoked by other admin accounts in the organization.

    I would like to test the beta features.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Stop locking advertised 1GB of storage behind a 15-day call to action

    One's locked at 500Mb if they don't perfom actions they might not even be able to, although the service advertised itself as 1GB no strings attached.
    It feels shady, reminds of the disgraceful practices we're trying to avoid by using Proton, & completely turned a friend off the service because they wanted a clean e-mail adress, not another source of economic pressure.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Visionary Accounts Should have access to one Dedicated VPN Server

    I want to use Dedicated gateways and would be glad to pay for one but I have to create a business account. I would like to be able to just add a dedicated gateway to my Visionary plan. I have been a visionary plan subscriber for many years

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Mail Plus Family Plan – Affordable Secure Email for The Whole Family

    I love Proton’s encrypted email and want my extended family to use it, but most relatives only need a mailbox—not the full Proton suite. Paying for separate Mail Plus accounts or a bundled Family plan (which includes services we never use) is costly and cumbersome. A dedicated family plan for Mail Plus would let me sponsor and manage everyone’s accounts in one place.

    Feature Overview

    Scope: Covers only Proton Mail Plus (no VPN, Drive, Pass).
    Primary Admin: One main subscriber pays and controls member invites, removals, and billing via a simple dashboard.
    Individual Mailboxes: Each family member gets a separate, fully encrypted account with
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Offer a "lite" version with a lifetime purchase option for users who use minimal features.

    I love the services Proton offers and believe they should be compensated for the great work they do. But I would really like to be able to just pay like a one time $250 for an account that had the paid subscription benefits but with just a single email domain and half the storage or something.

    Consumers are burnt out on subscription models, we need to go back to just buying something and that be the end of the transaction.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Create a cheaper Unlimited Lite Plan

    12.99€ is a lot of money for a lot of people, but the Free plan might not be enough, so I’d really like to have a Unlimited lite plan that’s cheaper with less features

    Maybe only 100gb of cloud
    10 Calenders
    100 Simplelogin aliases
    5 VPN Users
    5 Emails
    That maybe priced at 7.99€ a month or 84€ per Year

    To make the switch from data stealing companies easier and cheaper for a lot of people who might not be able to pay 12.99 a month/ 120€ per Year or aren’t from a first world county where it can be…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Reply from Simple Login Alias

    Reply from Simple Login Alias
    If an email is received via forwarding from a simple login alias, I want the ability to reply to the sender through the proton email web client without leaking my proton email address. Currently, email replies originate from my proton email. Emails received from a simple login forwarding alias should default to the simple login alias in the 'Sent From' field if I reply to the email.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Build Your Own Plan (BYOP)

    I feel kind of stuck right now with my decision to switch to Proton VPN, but I already pay for Proton Mail and can’t justify Proton Unlimited. I already have the Lifetime plan for Proton Pass, so I don’t want to pay for it again. I don’t really want cloud storage either, because I’d rather have all my files stored locally. I just want to pay for email and VPN, hopefully with a bundle discount that would justify the switch, as $29/year for my current VPN is hard to beat.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. allow for a fee to upgrade to extra domains for the unlimted version

    allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.

    I might get more in the future but 3 is just simply too little :(

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Openstreet map integration please

    App where we can contribute and use openstreet map

    53 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Lowest Cost Family Plan

    Guys - I would love to purchase and support Proton, but the pricing needs to be changed up. I'm not sure where y'all are at, but not all Americans are rich. My wife and I are both teachers. We keep all our important stuff in ProtonMail for security, but we have access to M365 and Google for free, and practically no limit on space or features.

    I would pay for Proton Mail - just because. If I could get everything for my family for something like $99 a year, I would do it. I think you would have a ton…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Allow Proton Unlimited users to share Proton Pass vaults with more than two Proton Free users

    Proton Pass for Proton Unlimited users is currently advertised as allowing "Securely share vaults with other Proton Pass users" with "10 others". But if the other Proton Pass users are on Proton Free accounts, there is actually another limitation of only two Proton Free users per shared vault.

    Even though a Proton Unlimited user can send share invitations to more that two Proton Free users, after the second Free user accepts their invitation, any other Free user receives an error message stating "This vault has reached the limit of users", which is not true.

    That is not what is being…

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Standard Notes monthly subscription

    I really want to try the Standard Notes subscription for 1 month to see if it fits with my day-to-day needs, however it does not offer a monthly subscription (and €90 is a bit expensive for a trial)

    50 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. scribe addon

    that personal people for like 1 euro/month (for example) the can buy scribe addon if its not in there plan.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. customer benefit for existing clients

    there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...

    144 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Accounts & payments

Categories

Feedback and Knowledge Base