Accounts & payments
217 results found
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E-Mail confirmation upon changing or cancelling subscriptions
Currently, I do not receive any written confusion when changing or cancelling a subscription. For the sake if transparency and accountability this should be foreseen. Also, I want to know how much I pay yearly and monthly and in which plan I am. This definitely needs improvements.
17 votes -
Disable login for aliases
Implement the option to choose which aliases are allowed to login in the Proton ecosystem. I mean the aliases that are created with Proton Mail, not with SimpleLogin.
204 votes -
Pay per GB
Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.
Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.
The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…
97 votes -
Allow purchasing subscriptions as a gift
I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.
54 votes -
Proton pay
It would be great if Proton created a payment system similar to Google Pay and Apple Pay. I’m trying to de‑Google myself, but that feature is important to me because of its security benefits.
The downside is the privacy concerns, which is where Proton could truly shine. An alternative payment system from Proton could be used on private ROMs such as Graphene OS.
6 votes -
Integrate Standard Notes Premium plan with Proton Visionary
Dear Proton Team,
I would like to suggest adding the standard Notes Premium feature to the Proton Visionary plan. Since Proton promotes Visionary as the ultimate subscription giving users the maximum limits and access across all Proton services, it would make sense for Notes Premium to be included as part of that promise.
Currently, Proton Visionary subscribers already receive integrated access to SimpleLogin, which is technically a separate service that Proton has incorporated into its ecosystem. Given this precedent, including Notes Premium—even though it is also a distinct service—would be consistent with the Visionary plan’s positioning as the all-inclusive plan.
…
7 votes -
Lumo Plus subscription should be completely independent from existing Proton subscription
Make it possible to subscribe to Lumo Plus independently from an ongoing Unlimited/Duo/Family subscription. As it is, I cannot subscribe to Lumo Plus for one month while keeping my ongoing 24-months subscription. The only option is to convert my 24 months subscription to a 12 months subscription and add a 12 months Lumo Plus subscription. That is not what I want, so I will not try Lumo Plus for the time being.
10 votes -
Show the Proton account creation date in the settings
To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D
149 votes -
Storage: 1 GB is not enough on the free plan, but as a pensioner I cannot afford expensive plans.
I would be happy for you to automatically delete all emails above my 1GB limit, so that is when my storage starts to fill up.
Can you do this? Keep my stored emails just below 1GB?I would like to stay with Proton, otherwise I have to go back to Gmail.
6 votes -
Let users change their Proton account profile picture
Users being able to add a pfp image of their own or whatever pfp they want wether it's 2D or 3D.
6 votes -
2FA Authenticator App algorithm upgrade beyond SHA-1
Appreciate 2FA authenticator app support in the solution.
Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.
Bitwarden supports SHA-256 in their solution.
11 votes -
Family Plans - I have 7 people in my family - can we increase beyond 6?
I have 7 people in my family - can we increase beyond 6?
142 votes -
Advanced Security and Management Settings for Proton Accounts
To provide a more secure and efficient experience for Proton account users, we recommend adding the following advanced security and management features to account.proton.me. These features will help users manage their accounts more effectively and increase their security.
Recommended Features
1. Advanced Security Controls
- Biometric Authentication: Provides access to your account using facial recognition or fingerprint instead of a password.
- Secure Session Management: View active sessions and log out remotely when necessary.
2. Account Management Settings
- Account Activity Report: Provides detailed reports on recent logins, changes, and potential security alerts.
- Multiple Account Management: Manage multiple Proton…
7 votes -
Recovery phrases shouldn't be instant access – A safer alternative: recovery phrase + delayed access
First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?
Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.
In practical terms, both a recovery phrase and a written-down master password + TOTP seed…
5 votes -
Implement passkey upgrade .wellknown for proton accounts
This is separate from https://protonmail.uservoice.com/forums/953584-proton-pass/suggestions/48670034-automatic-passkey-upgrade as it's for proton to have this themself, rather than for proton pass to support such.
The domains should be https://account.proton.me/ and https://account.protonvpn.com/Googles info on such: https://developers.google.com//identity/passkeys/developer-guides/upgrades/
Github: https://github.com/ms-id-standards/MSIdentityStandardsExplainers/blob/main/PasskeyEndpointsWellKnownUrl/explainer.md
and
https://w3c.github.io/webappsec-passkey-endpoints/passkey-endpoints.htmlThis would allow easier setup of more secure proton accounts, and in the future when proton pass supports such, easier passkey setup in such for proton accounts themself.
24 votes -
Visionary Accounts Should have access to one Dedicated VPN Server
I want to use Dedicated gateways and would be glad to pay for one but I have to create a business account. I would like to be able to just add a dedicated gateway to my Visionary plan. I have been a visionary plan subscriber for many years
13 votes -
Greater Clarity
I have been a bit disappointed with Proton. It seemed to be perfect for me, and I thought the lowest paid subscription would cover all that I needed. I read carefully what was offered, but I soon discovered, one at a time, that I had to up the ante, so I ended up having to pay double what I had expected. That was reluctantly accepted, only for me to discover,which is not clearly stated as far as I can tell, that there is no app for Linux on Proton Drive. That is nearly a deal-breaker for me, and it seems…
4 votes -
I would very much like to have My preferred icon rather than mere initials on My account.
All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.
150 votes -
Make Visionary Plan Visible on All Proton Services Webpages
I don't think it makes sense that the visionary plan can only be seen on the wallet webpage. Why isn't proton visionary visible when you look at the plans for every of the Proton services? I didn't even know there was a visionary plan until I joined the discord and I could see the role, but when I went through the Proton website I couldn't find it until someone sent me a link which showed me it can only be found on the wallet plans webpage, which doesn't make sense to me.
5 votes -
Stablecoins for crypto payments (examples: USDT, USDC)
Expanding Choice Beyond Bitcoin
8 votes
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