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Accounts & payments

169 results found

  1. Forgotten password options vulnerability

    I clicked the "forgot password" option on the sign in page to test. After entering my email, it immediately prompted for a 12 word phrase.

    Immediately prompting for the phrase gives an attacker performing reconnaissance valuable information.

    All 3 options should be selectable regardless of which have been configured. This allows security through obfuscation. As the screenshots in this link show https://proton.me/support/reset-password

    This is for a situation where someone who knows my alternate email or phone number and tries to use them. If I haven't enabled them as options, it would be also good to then get a notification about…

    18 votes

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    0 comments  ·  Accounts  ·  Admin →
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  2. Appropriate fees should be determined specifically for countries with high inflation.

    In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.

    5 votes

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    0 comments  ·  Plans  ·  Admin →
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  3. domains

    Family Plan should have 5 domains instead of 3.

    7 votes

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    1 comment  ·  Plans  ·  Admin →
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  4. Add support for Zcash payments

    Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.

    Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.

    6 votes

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    1 comment  ·  Payments  ·  Admin →
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  5. Temporarily disable/deactivate account

    I'd like to have an option (for example above "delete this account") to disable/deactivate the account, so no one new can login. So, for example, I'm going somewhere without any internet connection and don't want hackers to get control over my account I could deactivate/disable the account, so the attacker couldn't, for example, use my account for malicious/illegal purposes, that'd result in account ban due to Terms violation.

    5 votes

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    1 comment  ·  Accounts  ·  Admin →
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  6. Proton Keyboard for mobile devices!

    This might sound silly and you're all welcome to ignore this idea, but I'd really appreciated a keyboard for my phone which values privacy, but with all the important features that a good keyboard should have, like AnySoft's (except better since that one has bugs).

    3 votes

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    0 comments  ·  Plans  ·  Admin →
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  7. Picture for your account

    For Your Proton Account you should have a custom profile picture and you can keep it blank if you want

    2 votes

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    1 comment  ·  Accounts  ·  Admin →
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  8. Set Automatic Account Deletion

    Ensure our Proton account is deleted after die or very long period logout.

    35 votes

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    2 comments  ·  Accounts  ·  Admin →
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  9. free plan should be better than google free plan

    Proton should consider enhancing its free plan to offer more competitive features compared to Google's offerings. Specifically:

    Increase storage: Provide more free storage space than Google's current 15GB allocation.
    Expand features: Include additional privacy-focused features not available in Google's free plan.
    Maintain lower pricing: Ensure that Proton's paid plans remain more affordable than comparable Google plans.
    Highlight privacy benefits: Emphasize Proton's superior privacy protections as a key differentiator.
    Improve ease of use: Streamline the user interface to make it as intuitive as Google's services.

    By implementing these changes, Proton could potentially attract more users who are looking for a privacy-focused…

    3 votes

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  10. Unlicenced Admin Account

    Best practice is to have a separated dedicated unlicensed Admin account.
    I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.

    6 votes

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  11. Add Option to buy once

    I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.

    5 votes

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  12. Private Firefox (& other browsers) sync server

    Should be great to also rely on Proton Account to sync our current browser (Firefox, ...) settings instead of default sync server (Mozilla, ...)

    4 votes

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  13. Family plan - Custom domain - Create own address

    Users in a family plan should be able create addresses on their own if custom domains are added.

    To create those addresses demands admin rights but that also makes everyone with admin rights the power to change/cancel the family plan itself. The option to just create an address should be open.

    3 votes

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  14. Option for Anonymized Account Splitting

    It would be great if we had the option to split up a service, i.e. ProtonPass. The split-up service should disappear from the original account & have, from now on, its own login.

    By the nature of Proton, we tend to store a lot of sensible / important data in one place & protect it with one login. This is insecure because if that one login gets compromised, a lot of important data is lost or leaked. It should not be possible to trace back the split-up service to the original account.

    2 votes

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    1 comment  ·  Accounts  ·  Admin →
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  15. Merge proton accounts

    I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between

    6 votes

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    2 comments  ·  Accounts  ·  Admin →
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  16. Reward for support system

    A win-win system: You can offer a membership for supporters - when they register and pay for example 8 €/month ( 1 € for you, 2 € fe for planting trees, 5 € for rewarding those who recommended protonmail to them - 5 level up). They get rewarded 1 € each from 5 level deep and each month can see exactly how much they care for others and support them. It needs few words or a little video to explain and connects people worldwide.
    Everyone can create an income of a few 100 € - or more - easyly.

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. Change credit card to crypto

    I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  18. Disable login for aliases

    Implement the option to choose which aliases are allowed to login in the Proton ecosystem. I mean the aliases that are created with Proton Mail, not with SimpleLogin.

    4 votes

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  19. Mozilla Account - "Log in with Proton"

    That.
    Mozilla and Proton joining forces.

    2 votes

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  20. Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.

    Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.

    3 votes

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    1 comment  ·  Accounts  ·  Admin →
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