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Accounts & payments

283 results found

  1. Shared folders for proton drive with business plans

    Add shared Folders or a Common proton drive for all proton users within a business plan of one company.

    It would be great to have a company wide proton drive where ieach folder can have access rights for a List of users.

    13 votes

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    1 comment  ·  Plans  ·  Admin →
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  2. Benefits + locking in long term users

    I was thinking of a good and healthy way for both users and company to support long term users.

    I got to this idea.

    Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
    So after 1 year you get 1%
    2 years 2%
    That goes up to a maximum for example 25% after being a loyal customer for 25 years.
    Or 50% after 50 years that's up to the company what they feel good about.

    If you cancel your subscription once (or can't pay it) you lose all the build up…

    14 votes

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    0 comments  ·  Plans  ·  Admin →
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  3. Unlimited hide-my-email aliases in all plans

    When considering to offer an additional value to users, the free Proton Mail plan should include unlimited hide-my-email aliases. This will distinct you from other mail providers. At the moment it is rather annoying that aliases are limited to 10 aliases.

    37 votes

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    7 comments  ·  Plans  ·  Admin →
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  4. Stop advertising recovery options as 'Security'

    Just got another mail to add recovery options to my account in order to increase 'security' or 'safety'. I don't know in which dimension adding another attack vector to the account increases account security in any way. Yes, regular users forget passwords but that doesn't mean you have to advocate for watering down account security on a mass scale, because:

    • users who usually forget their passwords also squander around with recovery keys
    • users who use other means of recovery (additional e-mail accounts and so on), also usually have bad account security for those recovery methods.

    Please rephrase this properly and…

    7 votes

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    0 comments  ·  Accounts  ·  Admin →
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  5. easier access to my account management

    I'm getting confused how difficult it is to access the management of my account, to see for instance my subscription plan.
    I have received an e-mail tell me my plan has been renewed and there is a link to go to a dashboard to be able to cancel or adjust my plan.
    Until here everything is fine but when I click on the link I'm redirected to a web page with all the apps and no where I can access my account...
    Tried a random app to see if I can access my account, selected calendar but it was the…

    6 votes

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    1 comment  ·  Accounts  ·  Admin →
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  6. OAuth flow for external applications to use to access Proton services

    Allow developers to implement their own apps integrated to the Proton enviroment and, through an auth flow, get the required permissions to use users accounts

    Examples of implementation
    Proton Drive SDK (Existing Proton Drive SDK implementation of authentication and app indentification is easily forjable and apps wth bad intentions will store user credentials)
    A future Proton Mail SDK (which would allow open email clients like Thunderbird to implement Proton Mail without the need of Proton Mail Bridge)
    Proton VPN SDK (An SDK where apps can tunnel requests via a Proton VPN server)
    Proton Docs & Calendar SDK (SDK to develop…

    5 votes

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    1 comment  ·  Accounts  ·  Admin →
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  7. 2 votes

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    1 comment  ·  Accounts  ·  Admin →
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  8. Unlimited cause confusion

    Title

    when i 1st wanted to use proton i did not even understand the difference between all of them.

    and now, i see that many people also don't

    and to make things worse

    Lumo also does not know. Like check if lumo can make the difference between proton mail's storage, drive, and pass, because it does not know.

    and let me not even start with all the other products.

    As in, asking another ai, from another company, is more helpfull then what currently exist.

    and this confusion is due to the term unlimited.

    as it messes up a lot of…

    3 votes

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    0 comments  ·  Plans  ·  Admin →
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  9. Student Discount

    Worldwide 30-50% student discount for 2-year Proton Unlimited plan. As long as the already discounted price one gets for the 2-year plan is included.
    One generally gets 50% student discount for various subscriptions out there.

    2 votes

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    1 comment  ·  Plans  ·  Admin →
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  10. Allow security key 2FA without setting up OTP 2FA

    I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.

    366 votes

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    Started  ·  20 comments  ·  Accounts  ·  Admin →
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  11. Implement double blind armadillo for payments

    I am not hip on all the latest advancements in private payments, but double blind armadillo seems to be the best bet for still accepting credit cards but obfuscating payment details while recording that the payment itself was made for that account. It should prevent tying an account back to a payment method. I don't believe it's perfect but it seems better than stripe and is worth investigating.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  12. Purchase extra domains

    It was possible to purchase extra domains before the rebranding. I’d like to see that feature returned across all plans including Visionary, especially given the feature exists for business accounts.

    While I appreciate a lot of effort went into creating the current individual, family, and business plans, some of us have a lot of domains and are therefore forced to stick with less privacy friendly but more flexible email providers. Let me add as many as I need for $x per domain.

    11 votes

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    0 comments  ·  Plans  ·  Admin →
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  13. Payment Plans for Individual Proton Servics (a la carte)

    It would be nice to have the option to only pay for the Proton services you want/use. I've been using a free Proton account for years with the desire to contribute, but my financial situation hasn't allowed for this. I'm just now to the point where I could pay a couple of dollars for Proton services, and would particularly benefit from an upgraded Proton Calendar. Unfortunately, this is only available in the Proton Unlimited, which is $10USD per month even when committing to a full year. This seems quite pricy when I just want a less restricted calendar. Would it…

    9 votes

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    3 comments  ·  Plans  ·  Admin →
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  14. E-Mail confirmation upon changing or cancelling subscriptions

    Currently, I do not receive any written confusion when changing or cancelling a subscription. For the sake if transparency and accountability this should be foreseen. Also, I want to know how much I pay yearly and monthly and in which plan I am. This definitely needs improvements.

    26 votes

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    1 comment  ·  Plans  ·  Admin →
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  15. Allow usage of Proton account for posting here

    I'm not able to post ideas here using my proton.me or protonmail.com
    If I log in with Google it works.

    2 votes

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    1 comment  ·  Accounts  ·  Admin →
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  16. Automatically re-enable other email addresses when premium account is reinstated

    Just had a very frustrating experience not receiving emails because I had a small lapse in membership and many of my email addressees remained disabled.

    9 votes

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    0 comments  ·  Accounts  ·  Admin →
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  17. allowing business customers to regularly pay by bank transfer and add a button for that

    Dear all, since business customers do not prefer recurring payments being done by credit card or PayPal, would it be possible to accept payment by bank transfer as a normal option? Currently, I have to write to your support every month, showing that I have paid my plan for the upcoming month, and proton matches my payment manually. The business suite only earns that name when business customers can pay by bank transfer. This is standard business practice.

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  18. Picture for your account

    For Your Proton Account you should have a custom profile picture and you can keep it blank if you want

    204 votes

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    10 comments  ·  Accounts  ·  Admin →
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  19. Auditing/logs: Generate a log entry or increment counter for any sent or received emails.

    This would be a powerful tool to monitor for covertly diverted or transmitted emails. The log entry would not have to include any information about the email, just that an email was sent or received. It can be left up to the user to correlate it with their messages.

    4 votes

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    1 comment  ·  Accounts  ·  Admin →
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  20. Family plan including Lumo+

    I would appreciate a family plan that also includes Lumo+. Currently, I need a family plan plus four Lumo+ subscriptions to cover all of us, which exceeds my budget. Ideally, I am looking for an all-in-one family plan.

    5 votes

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    0 comments  ·  Plans  ·  Admin →
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