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How can we improve our accounts settings, payments or plans?

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134 results found

  1. Large family plan

    Hi,

    I currently administer a domain for my extended family (50 members) and we are on the free services from google and have enjoyed their services for 15 years+.
    I would really like to switch to Proton, but find no plan that fits.
    I would love to see a plan for "Large Families", that could go up to 50 members and i believe it could still be done within the 3TB of space in the current family plan.
    If it could be done at the same price as well, it would be great, as USD19 per month is still quite…

    5 votes
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    0 comments  ·  Plans  ·  Admin →
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  2. Multi-part recovery phrase

    Add a possibility to set up recovery phrase similar to shamir. Basically allow creation of up to five phrases and require at least three of them to successfully restore the account. This will help shifting from relaying on one specific phrase as it could be a security risk having a duplicate at multiple places.

    5 votes
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    0 comments  ·  Accounts  ·  Admin →
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  3. Exclusive ProtonVPN servers for Visionary Plans

    I think that ProtonVPN should offer exclusive servers for Visionary Plan users. I am a big advocate for everyone having access to a secure and private internet and communications, whether they can afford access or not. However, as a Visionary plan subscriber, I use Proton services for both personal use, as well as my business. Recent issues with ProtonVPN regarding with high loads for U.S. servers, due to people downloading video games, streaming netflix, etc., are very frustrating, especially when using the kill switch.

    Visionary plan subscribers should have access to servers that free and plus accounts should not have…

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  4. Black Friday

    Bonjour,

    Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?

    Cordialement

    Denis Peyrelade

    4 votes
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    0 comments  ·  Payments  ·  Admin →
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  5. refund

    how can i use the credits in protonvpn to get a refund directly to my debit card

    4 votes
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  6. Military Veterans/Disabled Veterans Discount

    Military Veterans or Disabled Veterans (can provide proof) should get a discount. In the USA, about 2% of our population are veterans/active/reserve etc. How can providing 2% a discount break a company?? It would actually build business!

    4 votes
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    2 comments  ·  Plans  ·  Admin →
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  7. visionary lifetime after some years

    Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.

    Maybe Visionary plan can Evolve today.

    first visionary members are already lifetime visionary member.

    New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.

    So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.

    Proton grow Up this feature will have low effect on Proton economi.

    4 votes
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  8. Updating the storage capacity of an email accoun / Mise a jour de la capacité de stockage d'un compte mail

    Bonjour j'ai la version gratuite de protonmail et je devrais avoir droit a la capacité de stockage d'1giga octet or la mise à jour n'a jamais été faite pour mon compte qui ne m'offre que la capacité de stockage de 500 mo pourriez-vous mettre à jour la capacité de stockage de ma boîte mail?

    4 votes
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    0 comments  ·  Accounts  ·  Admin →
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  9. Proton unlimited trial

    Proton unlimited trial

    4 votes
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    1 comment  ·  Payments  ·  Admin →
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  10. Please display a QR-code of your payment address when making a donation via bitcoin

    A little quickie: Please display a QR-code of your payment address when making a donation via bitcoin. An online QR-code generator can make the jpeg for you.

    3 votes
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    1 comment  ·  Payments  ·  Admin →
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  11. Payment methods in Iran

    Please find an easy way to make payments in Iran

    3 votes
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  12. Pay monthly with Crypto for existing plans

    Add a crypto direct payment options and allow it of monthly payments and existing plans

    3 votes
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  13. Make referal link work on a existing account

    Proton is mainly for the people who strive for privacy and security.

    The people here want to test, to see and to research for themselves in order to make the best choice and your referal system seems to counter that idea.
    The referal link work exclusivement for a new account that doesn't exist yet so the people can test the pro version first without trying the free first.

    3 votes
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  14. Allow paying a fixed amount of money to prevent account deletion

    I noticed that ProtonMail now has an inactive accounts policy. I have several accounts and I do not want to have any of them be deleted. I also cannot afford to pay for monthly subscriptions for each of them, and would not use any of the paid features.

    Instead, can we just have like a one-time payment to prevent the account from deleted? I would happily pay $1, $2, or even $5 one-time if I can ensure that ProtonMail will never automatically delete my account. If not, I will have to set myself a reminder to log in every few…

    3 votes
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  15. Delete account keys

    Being able to delete account keys should work out of the box. Could you please add this feature? Thank you.

    3 votes
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  16. Template account for business

    Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.

    These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.

    When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.

    3 votes
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  17. Family Plan LITE

    The current Family plan offers way too much storage and features for the average family. Providing secure email and VPN for a young small family shouldn't be that expensive.
    I'd be amazing if you could create a more affordable Family Plan (LITE), with way less storage, currently 3TB down to 200GB for example, halving all the other unneeded features and reducing the users from 6 to 4 if need be.

    Thank you!

    3 votes
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  18. Subscription moving to main account or accounts merging

    I've paid ProtonVPN subscription with the newly created account but now I want to buy ProtonMail subscription and attach/merge ProtonVPN to that general account. So I can't merge two accounts and it's horrible. In total, I should wait for ProtonVPN to end and buy it from the main Proton account...

    3 votes
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  19. Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.

    Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.

    3 votes
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  20. Allow security key 2FA without setting up OTP 2FA

    I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.

    3 votes
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