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  1. 20 votes

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    2 comments  ·  Plans  ·  Admin →
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  2. Family Plan - Slider selectable options for greater storage and user flexibility choices

    Overall Family plan issue:
    I see people wanting different things for the Family Plan, some say there is too much storage (I personally do not agree with this), some say it needs more storage, others say it needs to allow for more users, while others want certain services and other don't want certain services.

    It seems to me we are running up against the truth that 'there is no standard family', so the standard 6 member / 500 gb per member model doesn't fit the needs of many. We need a more flexible offering to attract more people over to…

    11 votes

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    1 comment  ·  Plans  ·  Admin →
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  3. Account recovery (Android App)

    Add Password Reset Option Using Active Proton Mail Session

    Description

    Currently, Proton users who are locked out of Proton Pass but still have an active authenticated Proton Mail session can become permanently stuck in a recovery deadlock.

    In my case, I am locked out of Proton Pass and unable to access my stored passwords or recovery codes. Proton Mail is the only session I still have access to. However, when attempting to change or reset my account password from Proton Mail, the system requires entering the current (old) password.

    This requirement defeats the purpose of account recovery. If the user…

    3 votes

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    10 comments  ·  Accounts  ·  Admin →
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  4. Lumo Plus subscription should be completely independent from existing Proton subscription

    Make it possible to subscribe to Lumo Plus independently from an ongoing Unlimited/Duo/Family subscription. As it is, I cannot subscribe to Lumo Plus for one month while keeping my ongoing 24-months subscription. The only option is to convert my 24 months subscription to a 12 months subscription and add a 12 months Lumo Plus subscription. That is not what I want, so I will not try Lumo Plus for the time being.

    22 votes

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    5 comments  ·  Plans  ·  Admin →
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  5. Adjust prices for 3rd-world economies

    Direct conversions from USD are ridiculously expensive.

    Your discounted 1st year plan costs more than most graduates earn in a month.

    62 votes

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    4 comments  ·  Plans  ·  Admin →
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  6. Feature Request: FIDO2 only authentication on new devices

    Summary
    Add an account security option that enforces FIDO2 security keys as the only allowed 2FA method when a user signs in from a new or untrusted device.

    Problem / Current Behavior
    In the current login flow, when a user has a FIDO2 key enabled the user can fallback to OTP-based 2FA rolling codes. This creates a downgrade path.

    Desired Behavior (What should change)
    Provide a ON/OFF setting such as: “Require FIDO2 security key for new/untrusted devices.”

    When enabled
    • FIDO2 is required when signing in from a new/untrusted device.
    • OTP fallback is not offered in that same new/untrusted…

    12 votes

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    0 comments  ·  Accounts  ·  Admin →
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  7. allow users to buy services à la carte

    Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.

    The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.

    153 votes

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    8 comments  ·  Plans  ·  Admin →
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  8. A reduced price Meet option for Unlimited Plan subscribers.

    I would subscribe to Proton Meet if there were a lower priced option for existing Unlimited Plan subscribers that allowed for longer meetings. I typically have 2 meetings every two months, but their duration can be up to 4 hours. This is for non-commercial use by groups of retired persons. - The business plans are too expensive as is for this type of use.

    Perhaps I am an outlier from a marketing point of view, but I thought that I would mention this. My fall-back is to continue to use Jitsi.

    6 votes

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    0 comments  ·  Plans  ·  Admin →
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  9. Unlimited hide-my-email aliases in all plans

    When considering to offer an additional value to users, the free Proton Mail plan should include unlimited hide-my-email aliases. This will distinct you from other mail providers. At the moment it is rather annoying that aliases are limited to 10 aliases.

    36 votes

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    7 comments  ·  Plans  ·  Admin →
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  10. Monero as a direct payment option

    Proton should support Monero payments for all services, in particular email and VPN.

    At present, Proton does not accept Monero payments directly, but rather refer to some 3rd party option.

    This proposal is specifically regarding Proton accepting Monero payments directly, similar to how they currently do for Bitcoin.

    11 votes

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    3 comments  ·  Payments  ·  Admin →
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  11. Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.

    Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
    This would assure that users can do a recovery, even if the 1st/primary email is not available at any particular time.

    12 votes

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    0 comments  ·  Accounts  ·  Admin →
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  12. Shared folders for proton drive with business plans

    Add shared Folders or a Common proton drive for all proton users within a business plan of one company.

    It would be great to have a company wide proton drive where ieach folder can have access rights for a List of users.

    12 votes

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    1 comment  ·  Plans  ·  Admin →
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  13. Benefits + locking in long term users

    I was thinking of a good and healthy way for both users and company to support long term users.

    I got to this idea.

    Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
    So after 1 year you get 1%
    2 years 2%
    That goes up to a maximum for example 25% after being a loyal customer for 25 years.
    Or 50% after 50 years that's up to the company what they feel good about.

    If you cancel your subscription once (or can't pay it) you lose all the build up…

    12 votes

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    0 comments  ·  Plans  ·  Admin →
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  14. Allow security key 2FA without setting up OTP 2FA

    I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.

    355 votes

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    Started  ·  20 comments  ·  Accounts  ·  Admin →
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  15. [Proton Meet] One simultaneous meeting but increase meeting duration for individuals

    I would like to propose a small but meaningful improvement to Proton Meet within the Duo and Family plans.

    Currently, Proton Meet allows only one active meeting at a time and limits meeting duration (e.g. 60 minutes on non-professional tiers). While this is understandable from a product segmentation perspective, it creates friction for one specific use case: private family conversations.

    Proposal

    For Proton Duo and Proton Family plans:

    • Keep the restriction of one simultaneous meeting
    • Increase the maximum meeting duration to ~3 hours
    • Optionally limit longer meetings to ~10-12 participants

    Rationale

    This change would enable a very specific and important…

    4 votes

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    0 comments  ·  Plans  ·  Admin →
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  16. Lumo subscription for unlimited users

    As a long term Unlimited subscriber, I can't even get some discount. I can understand all the technical challenges, and costs related to the necessary infrastructure to deploy and keep LLM models, however, no discount? No trial?
    If am I an unlimited subscriber, what does that mean? Unlimited, but....

    8 votes

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    0 comments  ·  Accounts  ·  Admin →
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  17. Onetime payment for lifetime Proton Unlimited

    There is some things I see that I would never use in the Mail plus/proton pass plan, but I really would like to just pay once. I like the idea of having a 50-99year "unlimited/lifetime" since once I'm gone you can either forward the logins to a designated person I say and give them 90 days to download the archive, or just shred/delete everything once I leave the earth.

    I despise monthly payments. Its the principal of it and the fact some cars have DLC for things already built into the car is crazy. Let me bite the bullet, and…

    10 votes

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    0 comments  ·  Plans  ·  Admin →
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  18.  Proton Unlimited Lite – for everyday users

    Many people are growing wary of U.S. tech giants, yet Proton is still seen as a niche solution for power users. Most of us only need a reliable email address, a modest amount of cloud storage for document backups, and strong password protection with 2FA.

    I propose a Proton Unlimited Lite plan that bundles exactly those essentials:
    • Proton Mail (basic inbox)
    • 20–30 GB of Proton Drive for secure document backup
    • Proton Pass for password management (including 2FA)
    • Optional family add‑on so households can share the same subscription

    The current “Mail Pro” tier feels over‑engineered—too many email aliases and unnecessary features—while the full…

    8 votes

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    1 comment  ·  Plans  ·  Admin →
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  19. Automatically re-enable other email addresses when premium account is reinstated

    Just had a very frustrating experience not receiving emails because I had a small lapse in membership and many of my email addressees remained disabled.

    9 votes

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    0 comments  ·  Accounts  ·  Admin →
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  20. Picture for your account

    For Your Proton Account you should have a custom profile picture and you can keep it blank if you want

    199 votes

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    10 comments  ·  Accounts  ·  Admin →
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