259 results found

1. "Make the creation of files free please"

   I really find it a shame to pay €4.99 to create files in order to keep my mailbox tidy. A classic user like me does not use other functions than those of a classic mailbox, so I think we should review the offer for basic accounts by integrating the creation of folders for free. Greetings from France.

   3 votes

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2. 2FA Authenticator App algorithm upgrade beyond SHA-1

   Appreciate 2FA authenticator app support in the solution.

   Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.

   Bitwarden supports SHA-256 in their solution.

   16 votes

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3. Pay per GB

   Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.

   Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.

   The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user base.

   This can the max usage hit per month, but it would be nicer if it was calculated per day, invoiced per month. With post-pay you never have to worry about running out of storage. Another option would be standard (smaller) increments, reserved up front (pre-pay).

   Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.

   Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.

   The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user… more

   109 votes

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4. Easier Management of Multiple Proton Accounts (with Admin/Billing Role)

   As a small business owner, I often manage multiple Proton accounts – for example, one for personal use and others for different projects or clients. While Proton is already a great tool, handling multiple accounts could be made a lot more convenient.

   What would help:

   The ability to link and switch between multiple Proton accounts within the same interface, without constantly logging in and out.

   An option to set different billing addresses and email contacts per account. This would be especially useful when managing subscriptions for multiple businesses or teams.

   A centralized view where I can see all active subscriptions across accounts at a glance.

   A dedicated admin/billing role, where an administrator can manage payments and invoices without the end users seeing this role. This would be particularly useful in reseller scenarios, where clients only use the product while the reseller handles all financial administration in the background.

   This would make Proton far more practical for users like me who want to bring several domains and teams over to Proton but currently face extra complexity in managing them separately.

   As a small business owner, I often manage multiple Proton accounts – for example, one for personal use and others for different projects or clients. While Proton is already a great tool, handling multiple accounts could be made a lot more convenient.

   What would help:

   The ability to link and switch between multiple Proton accounts within the same interface, without constantly logging in and out.

   An option to set different billing addresses and email contacts per account. This would be especially useful when managing subscriptions for multiple businesses or teams.

   A centralized view where I can see all active subscriptions… more

   8 votes

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5. Delayed monitor log deletion with Optional password

   Feature request:

   Optional separate password protection for wiping security monitor logs.

   The password is paired with allowing a user to set a configurable delayed deletion with options of 1, 2 or 3 months. On confirming the logs are to be wiped you must wait for the delay to elapse.

   If a user wants to remove the password or change it along with the log protections a predetermined set delay will need to elapse before anything can be altered. A small window of 24 hours or more can be allowed incase the user changes their mind about the password they have chosen or protecting the logs. After the window has elapsed, changes to the password or removal of the wipe protection will require the same delay that a wipe would.

   A countdown with the remaining time can be next to the wipe button for additional clarity.

   The time that log protections are enabled should be an event that is noted in the monitor logs

   The monitor logs are very vulnerable in the event of an account becoming compromised. I imagine a situation of a compromised account where someone has gained access, and now has the ability to wipe the monitor logs to remove evidence. Although an event is made of the wipe, you lose valuable data like: Device, IP, Location and timestamps. These are essential pieces of information, especially if a police report were to be made in this scenario or a thorough assessment is required.

   With a compromised account comes the risks of
   Financial fraud
   Identity theft or impersonation
   Compromise of third-party accounts
   Exposure of sensitive business or client data

   Additionally knowing that accounts will inevitably be compromised it would be a great for so many users, personal and business/company related accounts alike.
   Why this is significant is because security logs are often the only reliable source of evidence after a breach. Without them users cannot fully understand what happened, Incident response is weakened and Law enforcement investigations are hindered severely.

   In the business plan on the end of users who are under an organisation, much of the audit logs/monitor logs are immutable and therefore in the case of a compromised account, data is still available for a thorough assessment. The idea of data being immutable has been thought of before by the proton team and I hope that a personal account can have some of the same protections.

   I'm aware proton is privacy focused and my feature request has been centered around allowing the user an option to protect their security logs whilst still taking the ability of deletion into consideration.

   Thank you for taking this feature into consideration.

   Feature request:

   Optional separate password protection for wiping security monitor logs.

   The password is paired with allowing a user to set a configurable delayed deletion with options of 1, 2 or 3 months. On confirming the logs are to be wiped you must wait for the delay to elapse.

   If a user wants to remove the password or change it along with the log protections a predetermined set delay will need to elapse before anything can be altered. A small window of 24 hours or more can be allowed incase the user changes their mind about the password they have… more

   2 votes

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6. Proton Mail Lite Plan - $10/year

   Many users, like myself, don’t require the full Mail Plus subscription but still want a reliable, privacy focused email experience. For casual users who primarily receive emails, a Lite Plan could be the perfect fit.

   Including an additional pm.me address or at least access to Proton Bridge would add significant value. A simple pricing model, such as $1/month or $10/year, would make this plan accessible to a wide range of users, encouraging more people to adopt Proton Mail while keeping it affordable.

   9 votes

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7. Passwordless login using hardware key / passkey only

   Enable the user to use a FIDO2 hardware key or an iOS or Android biometric passkey as the sole login method for users that desire it. It would be for all Proton services, in my case mail, drive and pass.

   I would like to eliminate using passwords altogether and solely rely on a passkey in my iOS Passwords app OR my Feitian FIDO2 hardware key with fingerprint sensor.

   Requiring multiple keys would be a way to help prevent users from locking themselves out.

   1password is currently in beta with passwordless login and google already supports it.

   3 votes

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8. ideas to make Lumo+ worth it

   I think there are ways to make it worthwhile to fund permanent chats for free users. This is a major pain point because most people want their chat history to be permanent.

   My ideas:

   Personalize Lumo’s appearance. Some users form a bond with the AI they use, and Lumo is one of the few assistants that actually has a visual persona. Proton could turn this into a Lumo + feature, allowing users to change Lumo’s colour, add a collar, or dress it in outfits.

   Redo‑reply option. Not many users need this frequently, so it could be a premium‑only feature, or free users could receive 1–3 free redos per month.

   Conversation mode (voice‑to‑voice). While other AIs already offer it, it isn’t essential for Lumo, but adding it as a Lumo + perk would make the subscription more attractive.

   More interactive elements. Enable users to pet Lumo, play with it (e.g., a laser‑pointer mode), or otherwise interact with the avatar. Such playful interactions would differentiate Lumo and could justify an additional fee.

   Thank you for reading this post; I hope you’ll consider these suggestions.

   I think there are ways to make it worthwhile to fund permanent chats for free users. This is a major pain point because most people want their chat history to be permanent.

   My ideas:

   Personalize Lumo’s appearance. Some users form a bond with the AI they use, and Lumo is one of the few assistants that actually has a visual persona. Proton could turn this into a Lumo + feature, allowing users to change Lumo’s colour, add a collar, or dress it in outfits.

   Redo‑reply option. Not many users need this frequently, so it could be a premium‑only feature, or free… more

   3 votes

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9. Setup for catch-all and wildcard aliases with SL & PP

   I would like to request support for Fastmail/Migadu-style catch-all aliases in Proton/SimpleLogin, where any email sent to *@*.example.com—including all subdomains of a custom domain—is automatically delivered to my main mailbox (e.g., example@example.com). This would allow users to receive emails sent to any subdomain without manually creating aliases, simplifying email management while keeping full control over a custom domain.

   4 votes

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10. Allow adding payment methods for users with Apple subscriptions

    Issue:
    Users that have an active subscription through Apple's App Store cannot add payment method in Proton Mail settings. When they click on "Add credit / debit card" they are greeted with the "Manage your subscription on Apple App Store" popup.

    While I understand why it wouldn't make much sense to have a payment method on an account that has their subscription managed by a 3rd party, I've encountered an edge case that I think would be beneficial to the <1% of users like me.

    I've cancelled my Proton subscription through my Apple Account. Now, since the Proton mail settings don't allow me to add a payment method, I need to wait for my subscription to expire, then add a payment method to Proton, then pick a subscription.

    I just think this would be beneficial to implement, don't see any issues with adding a payment method since the user can be notified that the payment method is inactive or will not be used as long as they have a 3rd party controlled subscription. But any additional purchases or activations through Proton can still be completed with the added payment method.

    Issue:
    Users that have an active subscription through Apple's App Store cannot add payment method in Proton Mail settings. When they click on "Add credit / debit card" they are greeted with the "Manage your subscription on Apple App Store" popup.

    While I understand why it wouldn't make much sense to have a payment method on an account that has their subscription managed by a 3rd party, I've encountered an edge case that I think would be beneficial to the <1% of users like me.

    I've cancelled my Proton subscription through my Apple Account. Now, since the Proton mail settings… more

    4 votes

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11. Show the Proton account creation date in the settings

    To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D

    158 votes

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12. Recovery phrases shouldn't be instant access – A safer alternative: recovery phrase + delayed access

    First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?

    Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.

    In practical terms, both a recovery phrase and a written-down master password + TOTP seed effectively reduce account security to single-factor access (1FA). Anyone in possession of either of those combinations can gain immediate access. That’s a significant security concern.

    In my opinion, the purpose of a recovery phrase should be rethought. Instead of granting immediate access, it could initiate a delayed recovery process – say, 24 hours, 48 hours, or even a week. During that time, the account owner could be notified and given the option to deny the recovery attempt.

    Basically, the security of 2FA is preserved by breaking it down into 1FA + a delayed access mechanism.

    This approach would strike a better balance between usability and security. Users still have a way to regain access if they lose credentials, but it adds a critical layer of protection against abuse.

    An added benefit is that it would make it safer to share the recovery phrase with a trusted person (e.g. in case of emergency or death), since they wouldn't be able to gain instant access.

    First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?

    Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.

    In practical terms, both a recovery phrase and a written-down master password + TOTP seed… more

    7 votes

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13. Modular bundles for PLUS users

    Hi, I love your services! I'm currently using Proton Mail Plus and I'd like to suggest a "Modular Bundle" system.

    It would be amazing if we could pick and choose additional services (like Proton Pass) and add them to our existing Plus plan with a loyalty discount (e.g. 40%). Currently, the jump to the Unlimited plan is quite big if someone only needs two specific services.

    Allowing us to customize our plans would be a game-changer for the community!

    Thanks for your hard work,

    1 vote

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14. Allow password reset without losing all data

    Allow users to configure if they want data to be encrypted in case of a password reset.

    My data is not highly confidential or interesing to others. For me the risk of losing everything after a password reset is much higher than being compromised.

    So it would be great to be able to turn off the invalidation of the encryption keys in the event of a password reset.

    3 votes

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15. OAuth flow for external applications to use to access Proton services

    Allow developers to implement their own apps integrated to the Proton enviroment and, through an auth flow, get the required permissions to use users accounts

    Examples of implementation
    Proton Drive SDK (Existing Proton Drive SDK implementation of authentication and app indentification is easily forjable and apps wth bad intentions will store user credentials)
    A future Proton Mail SDK (which would allow open email clients like Thunderbird to implement Proton Mail without the need of Proton Mail Bridge)
    Proton VPN SDK (An SDK where apps can tunnel requests via a Proton VPN server)
    Proton Docs & Calendar SDK (SDK to develop Proton Docs addons [available via the Proton Docs website] and apps that read Proton Docs data)

    Some implementation suggestions
    The user should be warned about every permission the app is asking
    The authorization URL should be very clear that gives access to your Proton account (such as "authorize.proton.me)"
    A form of 2FA should be asked before authorizing any app

    This is an important step for a free environment, where Proton apps and third party apps have a secure auth flow with proper and granular permission granting

    Allow developers to implement their own apps integrated to the Proton enviroment and, through an auth flow, get the required permissions to use users accounts

    Examples of implementation
    Proton Drive SDK (Existing Proton Drive SDK implementation of authentication and app indentification is easily forjable and apps wth bad intentions will store user credentials)
    A future Proton Mail SDK (which would allow open email clients like Thunderbird to implement Proton Mail without the need of Proton Mail Bridge)
    Proton VPN SDK (An SDK where apps can tunnel requests via a Proton VPN server)
    Proton Docs & Calendar SDK (SDK to develop… more

    3 votes

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16. Greater Clarity

    I have been a bit disappointed with Proton. It seemed to be perfect for me, and I thought the lowest paid subscription would cover all that I needed. I read carefully what was offered, but I soon discovered, one at a time, that I had to up the ante, so I ended up having to pay double what I had expected. That was reluctantly accepted, only for me to discover,which is not clearly stated as far as I can tell, that there is no app for Linux on Proton Drive. That is nearly a deal-breaker for me, and it seems a good many others have met the same disappointment.

    I have been a bit disappointed with Proton. It seemed to be perfect for me, and I thought the lowest paid subscription would cover all that I needed. I read carefully what was offered, but I soon discovered, one at a time, that I had to up the ante, so I ended up having to pay double what I had expected. That was reluctantly accepted, only for me to discover,which is not clearly stated as far as I can tell, that there is no app for Linux on Proton Drive. That is nearly a deal-breaker for me, and it seems… more

    6 votes

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17. Have a sales team that actually answers your requests

    On 2 occasions I reached out about our interest for migrating to Proton for business, both times I got an answer telling me how excited you were to help us and asking for more information. I answered twice and never got any answer. Is it because we are too small of a company?
    This is very disappointing, we were very interested by your solutions, but I guess we will have to find a different approach to better secure our information...

    3 votes

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18. Stablecoins for crypto payments (examples: USDT, USDC)

    Expanding Choice Beyond Bitcoin

    11 votes

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19. App-based MFA

    I like the way that Discord, Steam, Github, Apple, etc do their logins, which is by a phone app that prompts you with a notification and you have to enter the code that it says on the computer. This would be a really convenient way to log into Proton rather than having to use your phone for 2FA. Some of the apps I mentioned also do a qr code thing to log in which is super convenient as well.

    3 votes

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20. Family Plans - I have 7 people in my family - can we increase beyond 6?

    I have 7 people in my family - can we increase beyond 6?

    168 votes

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