1413 results found

1. Copy a calendar event on mobile

   Within in the Windows Proton Calendar/Mail app you can copy an event, we need this same functionality on the mobile device Android/Apple. This is a basic and incredibly important feature to NOT have on the phone.

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2. Show full folder path to folder when selecting to move an email

   When choosing to move an email into a folder, the search filter will match, but it only shows the name of the folder, however it should show the full path (aka the parent folders) not just the leaf node.

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3. The total revamping of onboarding guidance

   Proton currently fails to guide you as a new user. I've introduced some people into my Visionary plan recently and realized that there's very little comprehensive guidance of switching into the ecosystem. This should be a defined workflow from Proton if they want to market themselves as an ecosystem.

   Here's how you import, sort your emails and set up filters.
   Here's how you import passwords, set up aliases, 2FA and migrate to Proton, while keeping backups so you don't lose data.
   Here's how you can switch to Proton Drive, set things up and here are our suggested workflows.
   This should be a flow that STARTS immediately.

   Proton currently fails to guide you as a new user. I've introduced some people into my Visionary plan recently and realized that there's very little comprehensive guidance of switching into the ecosystem. This should be a defined workflow from Proton if they want to market themselves as an ecosystem.

   Here's how you import, sort your emails and set up filters.
   Here's how you import passwords, set up aliases, 2FA and migrate to Proton, while keeping backups so you don't lose data.
   Here's how you can switch to Proton Drive, set things up and here are our suggested workflows.
   This should… more

   3 votes

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4. Zero Reliance on Web/Browser Interface

   Please have full versioned, fully functional (including anything you can do in the online version including settings, mailbox rules, etc: full parity) locally installable programs for all products or that includes multiple products (Mail app that has Drive, Meet and Calendar and a pass/auth/wallet maybe) that is completely usable when offline and will resume any queued emails in outbox or shared files or updated events, etc. once internet service resumes. Not everyone has persistent internet due to things like geographical location or security protocols. Additionally, should be able to configure Drive to be utilised in the programs of choice like one can use NextCloud as a storage/sync option in OnlyOffice for instance and file format portability so whatever is created by users in Proton's native apps can be opened or exported to similar programs of choice or saved to the folder or location of choice. Basically, the only reason someone would need to log into the Proton website is to do something account management related.

   Please have full versioned, fully functional (including anything you can do in the online version including settings, mailbox rules, etc: full parity) locally installable programs for all products or that includes multiple products (Mail app that has Drive, Meet and Calendar and a pass/auth/wallet maybe) that is completely usable when offline and will resume any queued emails in outbox or shared files or updated events, etc. once internet service resumes. Not everyone has persistent internet due to things like geographical location or security protocols. Additionally, should be able to configure Drive to be utilised in the programs of choice like… more

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5. A Proton Wallet Update

   The current Proton wallet only really houses Bitcoin from what I've experienced. I feel it would be a good idea to have an updated version or a different software called Proton Pay, have it like a proton version of Google pay and apple

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6. I would appreciate multi language support spelling-control in e-mails. I am German, live in the Netherlands and have American family

   Spelling control support in E-mails for multi- language communication. I am fluent in 3 language and need automatic proofing option in EN,- GE,-and Dutch..

   6 votes

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7. Integration support for funny emoji stickers for imessage in mobile app

   It would be a great feature if Proton Mail for iOS supported a dedicated picker for funny emoji stickers for imessage. Adding more visual flair to secure emails would improve the user experience significantly. I’ve been working on a collection of these assets which you can see here for reference: http://funnystickersforimessage.com/

   3 votes

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8. Phone Generated One-Time Codes Instead of Passwords

   Instead of password-protected, when sending an encrypted email or a drive folder, add the recipient's phone number so they receive a one-time access code.

   Currently, using passwords to read encrypted emails or drive links requires sharing the password somehow. Such as sharing it in an email body or via a one-time link from Proton Pass. It'd be great to have an access process that the recipient can complete on their own without having to create new passwords.

   One of the reasons to use Proton is to share sensitive data that isn't frequently moved. A belt and suspenders system in which you can set links to be accessed once, time-limited, and only accessible via a code that the recipient gets on their phone would be great.

   At least in the US, Gmail provides this feature.

   Instead of password-protected, when sending an encrypted email or a drive folder, add the recipient's phone number so they receive a one-time access code.

   Currently, using passwords to read encrypted emails or drive links requires sharing the password somehow. Such as sharing it in an email body or via a one-time link from Proton Pass. It'd be great to have an access process that the recipient can complete on their own without having to create new passwords.

   One of the reasons to use Proton is to share sensitive data that isn't frequently moved. A belt and suspenders system in which… more

   3 votes

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9. Native Proton apps for HarmonyOS NEXT

   Please develop native HarmonyOS NEXT apps (HAP/ArkUI) for Proton Mail, Calendar, Drive, Pass, and VPN etc... Android APKs do not really work on NEXT.

   The OS has tens of millions of devices. Thank you!

   2 votes

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10. Proton Pass - Sort logins alphabetically

    In Proton Pass, my logins are sorted by most recently used. I'd like to sort them alphabetically. Even better if I can have groups. (For example, I have multiple passwords associated with certain companies or websites).

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11. UX Design Critique: Proton App Icon System

    UX Design Critique: Proton App Icon System

    Overall assessment

    This icon set fails the core job of an app launcher: enabling fast, pre-attentive recognition. A user opening this switcher cannot identify apps without reading labels. That's a fundamental usability failure, not a stylistic preference.

    1. Color hierarchy is broken
       Eight of ten icons sit in the same purple-blue-pink gradient family. Color is the fastest channel in visual perception — processed pre-attentively in roughly 200ms, before shape recognition kicks in. By collapsing eight apps into one hue family, Proton has eliminated its strongest recognition signal.
       The two exceptions (Docs blue, Sheets green) prove the cost of the choice: they're the only icons your eye locks onto immediately. Everything else requires conscious search.
       This isn't a brand-cohesion win. It's brand-cohesion over usability — and the trade is bad, because users interact with the launcher hundreds of times per week and see the marketing lineup once.

    2. Shape language lacks distinctiveness
       Strong icon systems use silhouette as the second recognition channel after color. Proton's silhouettes collide:

    Calendar and Drive — both rounded squares with a folded corner. Same proportions, same gradient direction. At 24-32px they're functionally identical.
    Pass and VPN — both minimal downward-pointing geometric primitives (rhombus, triangle). Different shapes technically, same visual weight and reading.
    Mail and Meet — both have a folded/peaked top edge silhouette. In a quick scan they cluster.

    When color fails and silhouette overlaps, there is no fallback. The user is forced into label-reading, which is the slowest recognition mode available.

    1. Glyphs are semantically empty This is the deepest problem. App icons should encode function in shape:

    Envelope → mail
    Folder → file storage
    Key/lock → passwords
    Shield/globe → VPN
    Card stack → wallet
    Date grid → calendar

    Proton gets two right (Mail's envelope, Drive's folder). The rest are abstract:

    Pass is a rotated square. It has no relationship to passwords, vaults, keys, or credentials. A new user cannot infer the function from the icon.
    VPN is a downward triangle — closer to a play button than a shield, tunnel, or network symbol. No functional signal.
    Calendar's meaning comes entirely from the "31" badge. Strip the badge and the silhouette is just a folded square — same as Drive.
    Wallet is an abstract blob with a coin. The coin carries the meaning; the container shape doesn't.
    Meet is a folded purple shape. No video, no camera, no people, no conversation cue.
    Lumo is a cat. Cute, but unrelated to AI assistance — purely a mascot, no functional signal.

    Proton has built a system where the gradient is the message and the shape is decoration. This is inverted. In functional iconography, shape carries meaning and color is the brand layer applied on top. The current system has a strong brand layer with no functional layer underneath, which is why every icon feels interchangeable.
    4. Inconsistent visual treatment
    The set isn't even internally consistent in approach:

    Calendar is a 3D-perspective mockup with a date badge — a literal app screenshot rendered as an icon.
    Docs and Sheets are flat, document-style glyphs with implied paper texture.
    VPN, Pass are flat geometric primitives.
    Mail, Drive, Meet, Wallet are gradient-on-flat-shape compositions.
    Lumo is an illustrated character.

    Five different visual treatments across ten icons. The set doesn't read as a designed family — it reads as artwork accumulated over time without a unifying system. Compare to Apple's macOS or Microsoft 365: every icon in those suites follows a single, declared visual language.
    5. The "New" badges expose the deeper issue
    Three icons carry "New" badges (Sheets, Lumo, Meet). The badges are doing recognition work the icons themselves should be doing. If users could identify apps by their icons, they wouldn't need badges to find the new ones — the unfamiliar shape would be the signal.
    What a fix looks like

    Assign each app a dominant hue. Keep the gradient style; vary the base color. Mail purple, Calendar blue, Drive magenta, VPN green, Pass orange, Wallet gold, Meet teal, Lumo violet. Same family, distinguishable at 16px.
    Redraw the abstract glyphs to carry function. Pass → key or vault. VPN → shield or globe. Calendar → actual date grid, not a folded square. Meet → camera or speech bubble.
    Pick one visual treatment and apply it everywhere. Either flat geometric, or document-style with implied depth, or illustrated. Not all three. Lumo's illustrated cat is particularly out of place.
    Audit silhouette differentiation explicitly. Lay all icons out at 16px in monochrome. If any two are confusable in that test, redesign them.

    Bottom line
    The Proton icon set has strong individual aesthetic execution and weak system-level design thinking. The gradients are well-crafted; the system they sit inside doesn't function. This is fixable — Docs and Sheets show the design team has the capability — but it requires accepting that brand cohesion was over-prioritized at the expense of recognition, and rebalancing the system accordingly.
    Worth doing before adding the eleventh app to the suite, because each new icon added to the current system makes the recognition problem incrementally worse.

    UX Design Critique: Proton App Icon System

    Overall assessment

    This icon set fails the core job of an app launcher: enabling fast, pre-attentive recognition. A user opening this switcher cannot identify apps without reading labels. That's a fundamental usability failure, not a stylistic preference.

    1. Color hierarchy is broken
       Eight of ten icons sit in the same purple-blue-pink gradient family. Color is the fastest channel in visual perception — processed pre-attentively in roughly 200ms, before shape recognition kicks in. By collapsing eight apps into one hue family, Proton has eliminated its strongest recognition signal.
       The two exceptions (Docs blue, Sheets green)… more

    3 votes

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12. Subject: Trust is Broken: Ignoring Customers Who Ask for Honesty

    Hi Proton Team,

    I am writing this as a paying customer (Unlimited + Lumo+) who believes in the mission of Proton. But right now, that belief is being tested by a pattern of behavior that is deeply damaging to the one thing Proton claims to value most: Trust.

    The Pattern of Dismissal Every time a customer asks a simple, honest question—"Where is the server-side open source code?" or "Why doesn't the personalization feature work?"—they are met with silence, deflection, or the implication that they are the ones who misunderstood.

    Customers are treated as if it is their fault for believing:

    The marketing slogans ("All Apps Open Source").
    The mission statements ("Privacy for Everyone").
    The CEO's words and the CERN scientist origins.
    The carefully curated reviews and the promise of Swiss privacy laws.
    

    When a user asks, "Where is the code?", they aren't asking because they know it doesn't exist. They are asking because they hope it does, or they want to understand the reality. Asking a question is not an admission of ignorance; it is an act of trust.

    The Cost of Silence Proton's response to these questions is often to ignore the person asking. To act as if they don't exist. To continue selling "Open Source" without ever clarifying that it is partial.

    This is dangerous.

    One person asking is one person too many. If a company has to hide the truth from even one user, it has failed its mission.
    Trust is the product. Data is just the commodity. Without trust, no one invests, no one subscribes, and the company collapses.
    Hiding behind "Industry Knowledge" is a lie. You cannot claim to serve "everyone" while only speaking the language of "experts."
    

    The Double Standard Proton sued Apple for hiding details and manipulating users. But Proton is doing the exact same thing:

    Apple hides fees in fine print; Proton hides "partial open source" in terms of service.
    Apple sells features that don't work as advertised; Proton sells "Personalization" that is a placebo.
    Apple ignores the average user's confusion; Proton ignores the customer who asks for the code.
    

    The Demand Stop ignoring the questions. Stop treating honest inquiries as if they are attacks.

    Answer the question: "Our server-side code is proprietary. Here is why, and here is how we secure it."
    Admit the limitation: "The personalization feature is currently experimental and may not fully work yet."
    Respect the user: Treat the 90% of non-technical users with the same dignity as the 10% of experts.
    

    If Proton truly believes that "trust" is the most valuable thing on earth, then prove it. Prove it by being honest when it's inconvenient. Prove it by answering the questions you don't want to answer.

    Because right now, the silence is louder than the marketing. And silence kills trust.

    — Art3UWGCH

    Hi Proton Team,

    I am writing this as a paying customer (Unlimited + Lumo+) who believes in the mission of Proton. But right now, that belief is being tested by a pattern of behavior that is deeply damaging to the one thing Proton claims to value most: Trust.

    The Pattern of Dismissal Every time a customer asks a simple, honest question—"Where is the server-side open source code?" or "Why doesn't the personalization feature work?"—they are met with silence, deflection, or the implication that they are the ones who misunderstood.

    Customers are treated as if it is their fault for believing:

    … more
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13. Subject: "No Warranty" and "Not Responsible for Accuracy" — The Loophole That Voids Every Promise

    Hi Proton Team,

    There is a section in Proton's agreements that most users will never read, but it fundamentally undermines everything they were sold on:

    "No warranty." "Not responsible for accuracy."

    These clauses mean that every promise Proton makes — about protecting your data, about encryption, about open source, about features working — comes with a legal escape hatch. If something goes wrong, if a feature doesn't work, if accuracy fails, the company has already protected itself. The user has no recourse.

    The Playbook This isn't unique to Proton. It's standard corporate practice. But Proton isn't supposed to be standard. Here's how the pattern works:

    Make bold claims in marketing. "All apps open source." "Privacy for everyone." "Personalize your AI." These are the promises that convince people to sign up and pay.
    
    Neutralize those claims in the agreement. "No warranty." "Not responsible for accuracy." These are the legal erasers that make the promises unenforceable.
    
    When called out, reword — don't fix. The loophole stays. It just gets harder to find. Spread it across multiple documents. Use plain language that sounds friendly but still means the same thing. The words shift; the protection for the corporation does not.
    
    Call it "normal business." Because it is. Every company does this. But Proton is not every company — or at least, that's what the marketing says.
    

    Plain Language as a Weapon Here's what makes this especially insidious: the same "plain language" that is supposed to empower users is used to disarm them.

    On the marketing side, "open source" means freedom and transparency. On the legal side, it means whatever the corporation needs it to mean. On the marketing side, "personalization" means the AI adapts to you. On the legal side, "no warranty" means it doesn't have to.

    The words are the same. The meaning shifts depending on which side of the screen you're on.

    And when the company decides the meaning needs to shift again? They change the terms. On the fly. Without asking. Because the agreement already gave them that right.

    The Question for Proton If Proton truly believes it is different from Big Tech, then why does it use the exact same legal architecture as Big Tech?

    The same "no warranty" clauses.
    The same "not responsible for accuracy" disclaimers.
    The same right to change terms unilaterally.
    The same pattern of bold promises neutralized by fine print.
    

    Proton didn't invent this playbook. But Proton chose to use it. And while using it, Proton also chose to criticize Apple for doing the same thing.

    The Ask I'm not asking Proton to eliminate all legal protections. I understand why they exist. I'm asking Proton to acknowledge the contradiction:

    You cannot claim to be fundamentally different while using the exact same legal framework as the companies you criticize. Either the promises mean something — and are backed by more than marketing — or they don't. And if they don't, say that clearly. Upfront. On the homepage. Not buried in section 14 of a document no one reads.

    Trust isn't built by what you promise in bold text. It's built by what you're willing to stand behind when things go wrong.

    Right now, the agreements say Proton stands behind nothing. That should concern Proton more than it concerns its users.

    — Art3UWGCH

    Hi Proton Team,

    There is a section in Proton's agreements that most users will never read, but it fundamentally undermines everything they were sold on:

    "No warranty." "Not responsible for accuracy."

    These clauses mean that every promise Proton makes — about protecting your data, about encryption, about open source, about features working — comes with a legal escape hatch. If something goes wrong, if a feature doesn't work, if accuracy fails, the company has already protected itself. The user has no recourse.

    The Playbook This isn't unique to Proton. It's standard corporate practice. But Proton isn't supposed to be standard.… more

    5 votes

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14. Proton Sheets: Allow selecting which column is used as sorting key

    When you select a range in Proton Sheets, and go "sort A->Z", it always sorts based on leftmost column in the selected range. But sometimes the column I want to use as my "A->Z", and have the rest of the selected range sorted by, is not, in fact, the leftmost column. Please add a functionality to choose the column to act as a sort key.

    5 votes

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15. Markdown Editor in Proton Mail

    In addition to the WYSIWYG and plain text editor, add a Markdown text editor to Proton Mail. The markdown is then converted the moment the email is being sent.

    The main reason I asked for this are code blocks. Also, I would like to be able to define another formatting for text between backticks to make it more obvious than just monospace text.

    5 votes

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16. E-mail drag and drop folder expansion

    When dragging the e-mail to a nested folder when its parent is collapsed, we need to expand that folder first, then drag. It would be great if the folder would automatically expand while holding the e-mail and hovering above it for 250-500ms.

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17. Create a filter option in the sender pop-up menu

    Add an option to the pop-up menu when clicking on the sender's e-mail address in the e-mail panel.

    Currently we have:

    New Message
    Create new contact
    Messages from this sender
    Block messages from this sender

    Simple QoL feature that would help with filter creation tremendously.

    3 votes

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18. Proposal: "Proton Media" – A Fair, Neutral, & High-Fidelity Video Platform (With Risk Mitigation)

    To the Proton Team,

    I am writing to propose a new initiative: Proton Media, a video platform designed to replace the "attention economy" model with a "fairness and quality" model. This is not just a feature request; it is a strategic roadmap to extend Proton's mission of privacy and freedom into the video sector.

    🎯 The Vision
    Imagine a platform where:

    Creators are paid directly by fans (subscription/donation), eliminating the need for invasive ads and clickbait.
    Viewers have access to true quality: 1080p/60fps for free, and 4K/60fps with Lossless Audio (FLAC, WAV, Dolby Atmos) for premium users.
    Moderation is human-led and transparent. No instant takedowns on a single report. No "three-strike" death penalties. Disputes are mediated, not auto-deleted.
    Neutrality is absolute. The platform remains apolitical and functional even during global crises, governed by Swiss law and human rights principles, not trending topics.

    ⚠️ Addressing the Risks

    I understand the hesitation. Building a video platform invites legal battles, massive infrastructure costs, and corporate attacks. However, I have developed a Low-Risk, Phased Pilot Plan to mitigate these concerns:

    🛡️ Legal Firewall: The Proton Foundation (Non-Profit) would govern content policy and dispute resolution. This insulates the for-profit entity (Proton AG) from direct liability, leveraging the Foundation's mandate to "defend freedom."

    📉 Phased Geographic Rollout:

    Phase 1: Launch in one region (e.g., Switzerland) with a capped user base (e.g., 10k users).

    Phase 2: Expand nationally once infrastructure costs are proven stable.

    Phase 3: Global expansion only after profitability is achieved.

    💰 Sustainable Economics:

    Freemium: 1080p (Ad-free, low bandwidth).
    Premium: 4K/Lossless Audio (Subscription fees directly offset high bandwidth costs).
    Donations: Direct creator support replaces ad-revenue dependency.

    ⚖️ Fair Dispute Resolution:

    Replace automated strikes with a Human Mediation Protocol. Content is hidden (not deleted) pending review. This prevents "instant takedowns" and reduces the surface area for frivolous lawsuits.

    🤖 Bot Defense:

    Implement privacy-preserving "Proof of Humanity" checks to stop bot farms without compromising user anonymity.

    🤝 Why This Aligns with Proton
    People Before Profits:

    We stop the exploitation of the attention economy.
    Freedom of Expression: We build a digital ark that survives political pressure and corporate censorship.

    Quality & Trust:

    We treat media as art, not disposable data.

    🙋‍♂️ A Personal Note

    I want to be transparent: I used Lumo (your AI assistant) to help organize and structure these thoughts because I wanted to ensure my feedback was clear, professional, and actionable for your team.

    However, every idea, concern, and strategic detail in this proposal is 100% mine.

    I have been a Proton user for since 2024 years. I chose Proton because I believe in a digital world where privacy, fairness, and human dignity come before profit. Watching the rest of the internet degrade into clickbait, automated censorship, and corporate control hurts me as a user.

    I am not just suggesting a new product; I am asking Proton to fulfill its highest potential. I believe you have the unique legal structure, the technical expertise, and the moral courage to build a video platform that doesn't just "compete" with the giants, but renders their unethical practices obsolete.

    This isn't a theoretical exercise for me. It's a vision for the internet I want to live in.

    📝 The Ask
    I respectfully request that Proton considers approving a 6-month Pilot Program funded by the Foundation to test this "Fair Video" protocol in a controlled environment. If it succeeds, we build the future of the internet. If it fails, we lose little and learn much.

    Thank you for your time, your leadership, and for everything you do to protect our digital freedom.

    To the Proton Team,

    I am writing to propose a new initiative: Proton Media, a video platform designed to replace the "attention economy" model with a "fairness and quality" model. This is not just a feature request; it is a strategic roadmap to extend Proton's mission of privacy and freedom into the video sector.

    🎯 The Vision
    Imagine a platform where:

    Creators are paid directly by fans (subscription/donation), eliminating the need for invasive ads and clickbait.
    Viewers have access to true quality: 1080p/60fps for free, and 4K/60fps with Lossless Audio (FLAC, WAV, Dolby Atmos) for premium users.
    Moderation is human-led… more

    3 votes

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19. Rearrange the icons in web app menu

    Currently, in the app menu on any web Proton interface (where you can access Mail, Drive, etc), there are 4 lines with 3 icons per line. It was fine when there were only 4 or 5 Proton apps, but now it takes unnecessary vertical space and I think it's about time we made it horizontally larger. Even 4 per line would be better, like:

    Mail Calendar Meet Lumo (general)
    Drive Docs Sheets Wallet (storage-related)
    Pass VPN (privacy-related)

    On the other hand, it's just my opinion; if most of you prefer it vertically long rather than horizontally, then that's fine too.

    2 votes

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20. Proton UI inside a bubble universe on Samsung mobile phones.

    Creating a high end encrypted PROTON UI that sits inside the Samsung Secure folder (or elsewhere) for dual booting into.

    I have a lumo ai chat with my idea that I can email to you 😊

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