Accounts & payments
61 results found
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Fingerprint/ Image Login Password
Fingerprint/ Image Login Password
76 votes -
Delete un-used email addresses.
I have email addresses from a deleted domain. I can't delete the email addresses until I first remove all messages from each email address. The problem is I can't get into them in order to delete any messages.
Would you please make it easier to delete old addresses.
Many thanks for the great email service.
72 votes -
Add recovery phone number instead of email
...since the only one email is in use and can not to add any other recover email.
Otherwise users have to register another email on different or in your service and making email names busy but unused (used for recovery purpose only).
And somewhere in future after some period 3-6 months recovery email can be deleted and user can not to recover main email address password. So users have to remember sign in into that recovery email on constant basis. But if there will be 1-2 months delay to sign in into recovery email user can forget his password from…66 votes -
Long Plans
You should offer Life Long Plans
61 votes -
Duo 2FA
I would like the ability to use push notifications as my 2FA. It is a no brainier as this would also allow for yubikeys. It would also allow enterprise to better keep track and make use of this service. Lastpass supports it fully and it is fantastic. I go to log in and if I did not set it to allow this device for 30 days I click accept on the notification on my phone. Much easier and more convinient than putting a pin in every time I log in. With you lacking support with bridge this is the only…
59 votes -
Reduce 2FA frequency
Having to grab my phone and get a code from Authy every time I want to check my mail is a major PITA. Google only asks for your second-factor authentication
A) every 30 days or
B) when you use a new app to login or
C) when you use a new machine to loginB and C are obviously required. Now, Google's 30-day period before reauthenticating might be too long, but I think users should be able to select how often then want to be required to provide a second-factor code. Allow users to require 2FA every time if they…
56 votes -
Log in to User Voice with Proton Account
When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.
Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.
Then…
44 votes -
Offer White labelling for Proton Mail
I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com
Or to quote one of your main competitors:
"When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."
40 votes -
Set Automatic Account Deletion
Ensure our Proton account is deleted after die or very long period logout.
39 votes -
Separate Notification Email and Recovery Email Addresses
Please separate the notification email and recovery email fields, so that it is possible to set each one individually. For example, a user may wish to set up a notification email address that cannot initiate account recovery. Another user may also wish to set up a recovery email address that does not receive notifications for incoming emails.
That would be useful to use with a less-trustworthy email provider or a less-secure account, so that users can receive notifications without worrying about a malicious actor resetting the user's ProtonMail password from the notification email account. Thanks.
38 votes -
Seperate ProtonMail & ProtonVPN usernames
PROTONMAIL PLUS USER
I can't believe I have to ask ProtonMail for this!
Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.
Instead of going in that direction, ProtonMail does the opposite, but far worse.
As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.
Issues:
1. If you use ProtonVPN, this means you are using ProtonMail too.
2. Imagine…37 votes -
Buy additional aliases
Make it possible, to create new aliases for just <1€ per alias (lifetime price)
35 votes -
SSO support
Allow employees to login using central user repository such as AD or OneLogin, typically using SAML.
32 votes -
A cancel auto renewal option
Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed
30 votes -
Unusual login notifications
If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.
24 votes -
Advanced Securitiy Logs
I want an advanced version of the current "Security Logs".
This is different from the "Enable advanced logs" option.What I want to see in this log is (by column order):
- UTC/My location based time and date that follows the ISO 8601 format
- IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
- Country/City name
- App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
- App Version
- A detailed version of the event
- Filter result
This log system should also have features…
23 votes -
Change Username
Right now if I sign up as username@protonmail.com, there's no way to change it, for instance to user.name@protonmail.com. Even though u.serna.me@protonmail.com and use.rname+change@protonmail.com already goes to username@protonmail.com.
Seems like we should be able to change this if we like!
23 votes -
Separate login option for vpn and mail ! not good for security
It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.
23 votes -
Switch from .me to .com or vise versa
I created a new account and accidentally chose .me when I prefer .com
I'd like to be able to change this feature in my email settings.Also, I have another account that I wanted to switch to .me from .com.
Please add the option to swtich between .me and .com and vise versa.
Thank you!
20 votes -
loggin account
Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.
18 votes
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