Accounts & payments
201 results found
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Proton unlimited trial
Proton unlimited trial
5 votes -
I wish we could change our email addresses. No other email service offers this option. Would be amazing alternative to deleting an email.
I wish we could change our email addresses. No other email service offers this option. Would be amazing alternative to deleting an email.
1 vote -
Option to Delete Organization Created
It would be great to have the ability to delete the organization you have created in case of hypothetically a bankruptcy or similar situations.
1 vote -
BBBBBBBBBad Proton!! give me a refund.
I sent three cancellation emails, had one consultation with a counselor about the cancellation, and received a confirmation of the cancellation. However, the card payment was still not cancelled, and I had no choice but to pay the card payment amount. I am very disappointed and angry with your handling. Is your 30-day cancellation promise a lie?
I don't know if you intentionally disabled the chat function, but I can't even chat with a counselor right now, and I sent an email, but I still haven't heard any response. I have no choice but to write here.1 vote -
SWITCHING OUT PAYMENT CARDS?
So my bank replaced my card, as they regularly do, but I can find NO place at all within the proton website to CHANGE my card. It's asking me to make a payment for my renewal, which I can't do because the card on file is no longer a valid card. It's 2024 and I can't CHANGE the card on file?
2 votes -
Warn user about adding a card payment option if they have ProtonVPN on
When user adds a card payment option, they are most likely redirected to their bank's web service to verify the action. Many banks have strict automated monitoring that may lock the card when an action seems suspicious.
Using a VPN may trigger such lock on the bank's side for various reasons.
For a real-life example, your VPN might be using a server located in different region than your real region and the verification process may require you to use another device (like your phone) which might not be using a VPN. On bank's side, this may look like someone is…
1 vote -
Provide a way to share my proton premium vpn subscription login without sharing my other proton services (mail, calendar, files, passwords,
I bought premium and share with family but I don't want them to see my calendar which I use or my emails which I could use. I've been using the calendar on a free account, but it would be nice to have premium and I don't want to pay twice. ProtonVPN and other vpns allow multiple connections at once and often encourage sharing, but it's hard to share protonvpn if you have to share your emails too.
Ideas for how to implement:
- You could make it so that you can invite a friend account to proton premium from a…1 vote -
Add fine-grained tracking of account billing linked to user changes
For business users, currently changes in users result in changes in invoices / billing, however there's history to revisit showing "X user started on X date" to be able to reconcile history when managing multiple domains under one account.
1 vote -
Account switch
It would be faster to switch accounts when the drop down menu (top right) already contains all active account logins.
1 vote -
"Dashboard" is ambiguous
I found "Dashboard" is ambiguous and I always get confused to find this page. It might be better for this page to be named as "Payment", "Plans", or etc.
https://account.proton.me/u/0/mail/dashboard
https://account.proton.me/u/0/drive/dashboard
https://account.proton.me/u/0/calendar/dashboard1 vote -
Tether Payments
Payment method with TRC-20 Tether
5 votes -
Google pay as a payment option
It would be better if you could introduce google pay to subscribe to the premium features or upi for an Indian user like me
2 votes -
Billing Role
Proton have member and admin roles but it does not have a billing role.
I'm proposing the creation of the billing role giving permission to:
- Manage payment media (ex: add/replace credit card)
- See and download bills
Nice to have: Option to send by email bills directly to billing contacts
Why?
Accounting departments must to get the bills and it is a waste of time for sysadmins to have to login, download and send the bill by email to accounting.4 votes -
family
Family plan is more expensive than 6 individual drive plans?
This is strange.And each family is a different world.
Maybe should exist a flexible family plan, being able to choose some variables, like: number of users, applications (maybe one family wants VPN and others do not,...), number of devices,...
1 vote -
Why was my @proton.me login rejected by protonmail.uservoice.com?
I posted an idea here, but the site would not accept my Proton Login.
It kept telling me I had the wrong username or password.
I had to sign in using Google, which is ********!
This needs to be fixed.1 vote -
Scramble my email address
It would be nice if I could scramble my email address, and give a unique email address to each service, so I can know who is leaking it if I get spammed.
1 vote -
Less granularity of features / too many upsell cards
Been using Proton Plus for a while now. It's a great service. I also pay for Simplelogin Premium subscription.
With that said, Mail Plus does not feel like it's a premium (or even a paid) service because literally every time I go to access settings, there are upsell cards for Unlimited being 'Recommended' - along with the permanent 'Get Unlimited' on my mailbox screen
As a paying customer, I don't think it is reasonable to be constantly badgered to pay more.
Related to this, you're too stingy with Mail Plus. Recently I:
1) Wanted to give ProtonVPN a proper test…
1 vote -
Additional options to protect your account
How can I protect my Proton account with an A2F application if I want my A2F application to be Proton Pass? It doesn't make sense to take care of all my privacy without taking it into account so that I can log in.
I'd like the login procedure to be different: send me a code on my recovery phone number and/or my recovery email, be able to use a Yubikey without A2F, be able to accept a new device with my current device (like Google's login system for new devices)…
1 vote -
Support for Peppol invoicing
Peppol is a digital way to send invoices. No e-mailing and manual import into account software. Peppol does it all for you.
1 vote -
Always restyle the graphic design look with more themes and colors at a nice price
I would collect into the same preset protonmail applet, eventually paying few coins more to activate 1 or 2 or all the usefull proton tools available and already originally implemented if needed. The price could be better too with a 10 years unilimited plan with relative updates of course at around 490€/10 years, or 990€ for life or 25 years. Price locked till the end of the paid time of the plan.
I would open the functions in a new operative page, with all the tools at hand, easy to check or work with. Whoever collaborates with good ideas will…1 vote
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