Accounts & payments
276 results found
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Let the users delete the contact keys
Please consider to let the users delete the contact keys which are not used anymore (or have been created but never used) from the list of the availabe one, same as already allowed for the PGP keys which can be imported/exported/deleted.
4 votes -
Offer a "lite" version with a lifetime purchase option for users who use minimal features.
I love the services Proton offers and believe they should be compensated for the great work they do. But I would really like to be able to just pay like a one time $250 for an account that had the paid subscription benefits but with just a single email domain and half the storage or something.
Consumers are burnt out on subscription models, we need to go back to just buying something and that be the end of the transaction.
2 votes -
Automate plan right-sizing when renewing
It would be good for protonmail to see what features someone really uses, and suggest the correct plan automatically instead of forcing them to renew things I don't use at a very high price. Right now, you are only doing this for upgrades.
I need a plan for 3 users with several custom domains for one of the users. I have zero need for Drive, VPN, Calendar, Wallet, and all other options you are pushing onto Unlimited subscribers (which you can easily see). One reasonable option today would be multiple email plus account (with additional custom domains for one of…
4 votes -
Make it possible to add a custom name to Sessions in the Security & Privacy Dashboard
Basically, as the title says, being able to add a custom name to each session, for better organization and overview.
e.G.
Proton Pass for iOS: "Andreas iPhone 12 Pro"7 votes -
"Unlimited" Domains
To compete with Google Workspace you should give the higher priced plans "unlimited" domains. Workspace has a limit of 600 domains - even if you set the limit at 50 or 100 you're giving us more than the current limits of 10 or 15. This should particularly apply to Visionary customers who are currently limited to 10. I can't imagine the expense to Proton for additional custom domains is very high, the mechanisms are already built out.
4 votes -
Change credit card to crypto
I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private
12 votes -
SWITCHING OUT PAYMENT CARDS?
So my bank replaced my card, as they regularly do, but I can find NO place at all within the proton website to CHANGE my card. It's asking me to make a payment for my renewal, which I can't do because the card on file is no longer a valid card. It's 2024 and I can't CHANGE the card on file?
7 votes -
Pay in Canadian Dollars
Allow to pay in CAD dollars.
2 votes -
Option to check Security Phrase
Right now we can only generate new Recovery Phrase.
It would be very helpful to have an option to check the Recovery Phrase.This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.
2 votes -
allow for a fee to upgrade to extra domains for the unlimted version
allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.
I might get more in the future but 3 is just simply too little :(
1 vote -
Account renewal issues
I got an email from Proton to renew my account that included:
"Just log in at mail.proton.me, then go to Settings → Dashboard → Payment methods → Add payment method."
There is no "Payment Methods" entry in the menu.You have to guess which plan you currently have (I didn't remember), then go in and add a new credit card since it won't let you update the expiration date on the existing entry.
1. State clearly what the current account plan is
2. Allow updating of credit card info without reentering everything
3. Show when the account expires or how much…4 votes -
Authentication on https://account.proton.me/de/reauth reveals password by default
Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.
1 vote -
Authentication on https://account.proton.me/de/reauth reveals password by default
Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.
1 vote -
tôi
tôi đã không đăng ký dùng gói cước tại sao lại tự động trừ của tôi 71.88 EUR đây là trò gian lận hãy trả lại tiền cho tôi vì tôi không đăng ký những thứ đó
1 vote -
Dear community
Sir I pay the payment but still not premium 😞 why sir 😣 I have my payment transaction SMS
Please help me I promise you don't mistake again2 votes -
emergency kit
I'd like to see a sheet like the one provided by 1password with login information for emergencies.
1 vote -
Recover email by two methods
If some get access to my recovery email ,he will be able easily to change the password, please make the email recovery with two or 3 methods ..for example( recovery email+Phone recovery)or (phone recovery +Seed phrase)and for security if the network changed ask for the three options
2 votes -
payment by bank transfer
Dear proton team
I would have been a paying member from the beginning of your great service, if a one time payment would have been possible by bank transfer to a Swedish or other European bank account.
Greetings, Bertil
2 votes -
Option to Increase Domain Limit on Proton Family Plans
Currently, Proton Family subscriptions are limited to 3 custom domains, and users who need more must upgrade to Proton Business Suite, which is significantly more expensive and includes features they may not need. Introducing an option to purchase additional domain slots separately would provide more flexibility for families and small groups without forcing an unnecessary upgrade.
1 vote -
family
Family plan is more expensive than 6 individual drive plans?
This is strange.And each family is a different world.
Maybe should exist a flexible family plan, being able to choose some variables, like: number of users, applications (maybe one family wants VPN and others do not,...), number of devices,...
4 votes
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