Accounts & payments
125 results found
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Separate login option for vpn and mail ! not good for security
It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.
23 votes -
visionary lifetime after some years
Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.
Maybe Visionary plan can Evolve today.
first visionary members are already lifetime visionary member.
New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.
So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.
Proton grow Up this feature will have low effect on Proton economi.
4 votes -
provide real refund, not a credit that will not be used if one has cancelled/downgraded.
give users their money back rather than keeping it.
7 votes -
Switch from .me to .com or vise versa
I created a new account and accidentally chose .me when I prefer .com
I'd like to be able to change this feature in my email settings.Also, I have another account that I wanted to switch to .me from .com.
Please add the option to swtich between .me and .com and vise versa.
Thank you!
20 votes -
Éditions de facture dans un format valide dans l'union européenne / Invoice editions in a format valid in the European Union
-- FR --
Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.
-- EN --
The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.Support a new invoice format, valid in the European…
8 votes -
Share ProtonMail Plan for a family with multiple users
It would be nice to share my Proton Unlimited plan with my family.
Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.
It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional…
11 votes -
refund
how can i use the credits in protonvpn to get a refund directly to my debit card
4 votes -
Black Friday
Bonjour,
Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?
Cordialement
Denis Peyrelade
4 votes -
Proton Plus upgrade tier
Please combine the Mail Plus and VPN Plus tiers to provide a mid-range upgrade level that covers small upgrades for both Mail & VPN, but less extensive than the full Premium option.
Thank you
14 votes -
Seperate ProtonMail & ProtonVPN usernames
PROTONMAIL PLUS USER
I can't believe I have to ask ProtonMail for this!
Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.
Instead of going in that direction, ProtonMail does the opposite, but far worse.
As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.
Issues:
1. If you use ProtonVPN, this means you are using ProtonMail too.
2. Imagine…37 votes -
Different passwords for mail, vpn, and drive
If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.
141 votes -
One time payment Storage Upgrade
One time payment for extra storage without having to pay for a monthly subscription ($100 per 1g - one time payment)
10 votes -
€1/$1 per month membership - provides 1 pm.me email address
It would be the ideal membership for those who just wanna support you but don't need any features that are not already in the free account. And I'm sure it would interest lots of people, €5 is a little steep for email when you don't need anything fancy and just appreciate the privacy ; )
718 votes -
A cancel auto renewal option
Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed
30 votes -
Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.
Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.
12 votes -
how can i merge my old free address with my plus account
i have an old free address and i purchased the plus which allows me 5 addresses. How can I merge my old address to be one of the 5 addresses
5 votes -
Nano payment option
Accept Nano as a payment option. Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. Unlike BTC there are NO fees for Rai, and transactions are nearly instant!
10,409 votesWe plan on adding additional payment options going forward.
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Monero payment option
I would love to be able to create a truly anonymous email account so I would like to be able to pay for premium accounts with Monero or Bitcoin.
7,681 votes -
Duo Plan - 2 users too expensive
1 user, 1 domain = 48€/year
If you need 2 users, 1 domain = 150€/year
Why a so big price increase when you need 2 users ? Could you have an better offer, for example at 70€/year. Seems more logical.Best regards
275 votes -
personalized pricing plan
An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.There is already the option to get more addresses or more domains, its only missing the option for less of those.
8 votes
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