Accounts & payments
325 results found
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Build Your Own Plan (BYOP)
I feel kind of stuck right now with my decision to switch to Proton VPN, but I already pay for Proton Mail and can’t justify Proton Unlimited. I already have the Lifetime plan for Proton Pass, so I don’t want to pay for it again. I don’t really want cloud storage either, because I’d rather have all my files stored locally. I just want to pay for email and VPN, hopefully with a bundle discount that would justify the switch, as $29/year for my current VPN is hard to beat.
9 votes -
accountless lumo+ with per session payment
Over time i noticed all Freemium AI to get shorter and shorter chat time until token limit is hit.
Maybe because of economic reasons its capped more, but maybe also because e.g. Reasoning (or other features), takes up more tokens.Either way I totally understand AI Usage should be payed for. What keeps me from doing it via Lumo+ right now is two things.
First of all payment needs to be fully anonymous e.g. by supporting truly anonmous payment options. I do understand that is the case with proton.
But the second thing is really as important, because how AI…
4 votes -
Discounted Rate For First Responder and Educators
First responders (nurses, EMT's, firefighters, etc...) and educators are underpaid for their lifesaving work. Most cannot afford the cost to protect themselves digitally. I believe Proton has the means to offer them comprehensive plans at substantial discount. Please consider this...they deserve that.
3 votes -
Adjust prices for 3rd-world economies
Direct conversions from USD are ridiculously expensive.
Your discounted 1st year plan costs more than most graduates earn in a month.
71 votes -
Filter inbox by identity.
I have ten email addresses on a single account, and the inbox is missing a feature that would allow me to view only the incoming mail for a specific identity. Please create a new filter for users with multiple addresses.
4 votes -
Nfc
Hi Proton Team, I'm a loyal user who values your commitment to privacy. However, I find myself stuck between convenience and security regarding mobile payments. I want to use NFC tap-to-pay, but I don't trust sending my primary card data to Google, and I hate creating a new virtual card for every single transaction.
Is there any roadmap to explore a Proton-native payment token? Ideally, this would allow me to tap my phone to pay, with Proton acting as the secure intermediary that masks my real card details from merchants and Google alike. Even a feature that generates a unique,…
3 votes -
Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
This would assure that users can do a recovery, even if the 1st/primary email is not available at any particular time.16 votes -
allow users to buy services à la carte
Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.
The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.
167 votes -
Simplify Payment Plan
Plan options between mail plus, drive plus, pass plus is crazy and so overcomplicated.
All it needs is a Free, Plus and Unlimited offer across the suite.
I am spending forever comparing them all. It feels like each one stops another app feature I need, so it's driving me to end up on unlimited but I only need most features in the free version with a couple of plus features that don't exist in one option. If this is the business model design then that's fine, just drop the plus options entirely.
1 vote -
INR payment and UPI / RuPay payment options for Porton product subscribers India
Currently, Indian subscribers to Proton products pay for Proton plans in EUR, USD, or CHF. This requires mandatory currency conversion and foreign transaction fees, which increase the cost of every plan.
Request: Add INR as a directly supported currency at checkout, and integrate an Indian payment gateway supporting UPI, RuPay, and net banking etc.
Proton plans seem expensive to many Indian users and Proton's customer base in India is low. Local payment support could solve this.
1 vote -
Cryptocurrency Investigation and Reporting Guidance
My experience with SAGITTARIUS CYPHER CYBER INTELLIGENCE has shown me the importance of professional guidance, clear communication, and evidence-based investigation when dealing with cryptocurrency scams and online financial fraud.
Their focus on blockchain transaction analysis, digital evidence, and investigative support provides a helpful starting point for understanding suspicious transactions and exploring possible next steps.
What stands out is the importance of transparency, professionalism, and realistic expectations throughout the investigative process.
I would encourage anyone affected by cryptocurrency fraud to preserve their evidence, report the incident to the appropriate authorities, and carefully assess their options before engaging any recovery service.
SAGITTARIUS…1 vote -
CRYPTO FRAUD INVESTIGATION — Hire SAGITTARIUS CYPHER CYBER INTELLIGENCE
My experience with SAGITTARIUS CYPHER CYBER INTELLIGENCE has shown me the importance of professional guidance, clear communication, and evidence-based investigation when dealing with cryptocurrency scams and online financial fraud.
Their focus on blockchain transaction analysis, digital evidence, and investigative support provides a helpful starting point for understanding suspicious transactions and exploring possible next steps.
What stands out is the importance of transparency, professionalism, and realistic expectations throughout the investigative process.
I would encourage anyone affected by cryptocurrency fraud to preserve their evidence, report the incident to the appropriate authorities, and carefully assess their options before engaging any recovery service.
SAGITTARIUS…1 vote -
CRYPTOCURRENCY SCAM SUPPORT — Contact SAGITTARIUS CYPHER CYBER INTELLIGENCE
My experience with SAGITTARIUS CYPHER CYBER INTELLIGENCE has shown me the importance of professional guidance, clear communication, and evidence-based investigation when dealing with cryptocurrency scams and online financial fraud.
Their focus on blockchain transaction analysis, digital evidence, and investigative support provides a helpful starting point for understanding suspicious transactions and exploring possible next steps.
What stands out is the importance of transparency, professionalism, and realistic expectations throughout the investigative process.
I would encourage anyone affected by cryptocurrency fraud to preserve their evidence, report the incident to the appropriate authorities, and carefully assess their options before engaging any recovery service.
SAGITTARIUS…1 vote -
Stop advertising recovery options as 'Security'
Just got another mail to add recovery options to my account in order to increase 'security' or 'safety'. I don't know in which dimension adding another attack vector to the account increases account security in any way. Yes, regular users forget passwords but that doesn't mean you have to advocate for watering down account security on a mass scale, because:
- users who usually forget their passwords also squander around with recovery keys
- users who use other means of recovery (additional e-mail accounts and so on), also usually have bad account security for those recovery methods.
Please rephrase this properly and…
8 votes -
Checkout flow silently downgrades Lumo Plus → Free during plan upgrade, causing loss of chat history
During a Proton Mail Plus → Unlimited upgrade, my separate, active Lumo Plus subscription was silently cancelled without any warning or consent. My Lumo chat history disappeared immediately. I have since reverted to Mail Plus and re-subscribed to Lumo Plus, but the history has not returned. This appears to be permanent data loss caused by your checkout flow.
Nowhere in the checkout flow does Proton warn users that switching (upgrading) to the Unlimited plan will downgrade their Lumo Plus subscription to Lumo Free, nor that chats outside the 7-day window will be lost.
WHY THIS IS A BUG AND NOT…
1 vote -
Unlimited hide-my-email aliases in all plans
When considering to offer an additional value to users, the free Proton Mail plan should include unlimited hide-my-email aliases. This will distinct you from other mail providers. At the moment it is rather annoying that aliases are limited to 10 aliases.
40 votes -
2 votes
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easier access to my account management
I'm getting confused how difficult it is to access the management of my account, to see for instance my subscription plan.
I have received an e-mail tell me my plan has been renewed and there is a link to go to a dashboard to be able to cancel or adjust my plan.
Until here everything is fine but when I click on the link I'm redirected to a web page with all the apps and no where I can access my account...
Tried a random app to see if I can access my account, selected calendar but it was the…7 votes -
Pay for Proton Services with Proton Wallet
Gonna be honest, this kinda seems like a no-brainer to me. Allow the option of deducting payment for Mail, VPN, Drive, etc from the funds in Proton Wallet automatically.
1 vote -
Purchase extra domains
It was possible to purchase extra domains before the rebranding. I’d like to see that feature returned across all plans including Visionary, especially given the feature exists for business accounts.
While I appreciate a lot of effort went into creating the current individual, family, and business plans, some of us have a lot of domains and are therefore forced to stick with less privacy friendly but more flexible email providers. Let me add as many as I need for $x per domain.
15 votes
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