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Accounts & payments

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  1. dedicated subscription tab/page

    1. How about some navigation jump links at the top of the all settings page to let people know there is more on the page.

    subscription options>
    current subscription level>
    payment methods>
    credits>
    gift code>
    Invoices>
    Notifications>
    Export/Import> (or security and privacy settings page)
    cancel> (or security and privacy settings page)

    1. At the top of the dashboard, the subscription comparisons should indicate current level.
    6 votes

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    2 comments  ·  Accounts  ·  Admin →
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  2. Multiple Account Registration

    Currently, we are unable to register multiple accounts or change payment accounts. Please implement a specification change.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  3. Create a cheaper Unlimited Lite Plan

    12.99€ is a lot of money for a lot of people, but the Free plan might not be enough, so I’d really like to have a Unlimited lite plan that’s cheaper with less features

    Maybe only 100gb of cloud
    10 Calenders
    100 Simplelogin aliases
    5 VPN Users
    5 Emails
    That maybe priced at 7.99€ a month or 84€ per Year

    To make the switch from data stealing companies easier and cheaper for a lot of people who might not be able to pay 12.99 a month/ 120€ per Year or aren’t from a first world county where it can be…

    5 votes

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    0 comments  ·  Plans  ·  Admin →
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  4. Add a Confirmation Prompt for System-Wide Password Changes

    Changing a password on a single Proton service (e.g., Proton VPN) can unexpectedly change the password for all connected Proton services, including Proton Mail and Proton Pass. This can lead to users being locked out of their accounts, especially if they have not set up a recovery method.

    This is particularly confusing when using an alias. A user might assume the password change only affects the specific service tied to that alias, not the entire Proton account. I experienced this firsthand; I was lucky enough to get all my data back after a reset.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  5. Unusual login notifications

    If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.

    191 votes

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    9 comments  ·  Accounts  ·  Admin →
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  6. Lowest Cost Family Plan

    Guys - I would love to purchase and support Proton, but the pricing needs to be changed up. I'm not sure where y'all are at, but not all Americans are rich. My wife and I are both teachers. We keep all our important stuff in ProtonMail for security, but we have access to M365 and Google for free, and practically no limit on space or features.

    I would pay for Proton Mail - just because. If I could get everything for my family for something like $99 a year, I would do it. I think you would have a ton…

    4 votes

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    0 comments  ·  Plans  ·  Admin →
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  7. Idea Proposal: Custom Domain as Default Address in ProtonMail

    Problem:
    Currently, when users add a custom domain to ProtonMail, their primary login and default email often remain as @proton.me or @pm.me.
    While aliases can be set up, the Proton address cannot be fully removed, and users can’t set the custom domain as the true default identity.
    This creates friction for users who want to use their own domain exclusively for both sending and receiving emails.

    4 votes

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    1 comment  ·  Accounts  ·  Admin →
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  8. Create new Account/user from within duo settings

    I have 2 businesses running from within 1 duo account which I need to separate into 2 separate accounts from within duo admin, I want to drag and drop the addresses from the main account into the new user account to separate my businesses, this is Critical!
    I cannot delete the addresses and reclaim them under a new account because not only is there a limit to delete 1 per year, but also my business domains are already setup for both businesses under 1 account, I want and need to separate them like separate entities from within the duo admin.

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  9. Add Twint please

    As a Swiss Company i really expected that i could pay with Twint.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  10. Make Proton Mail optional or more functional for Proton Pass & SimpleLogin user

    I purchased the lifetime plan primarily for Proton Pass and SimpleLogin. However, I’ve noticed that using a Proton Mail account is currently required to log into these services.

    If Proton Mail is going to remain a mandatory part of the login system, I would appreciate it if the account came with more practical functionality—such as email forwarding, around 10GB of mailbox storage, and access to Proton Mail Bridge.

    At the moment, the Proton Mail account feels somewhat underutilized and doesn’t offer much value for my use case.

    If providing these features isn’t feasible, I would kindly suggest reconsidering the requirement…

    9 votes

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    2 comments  ·  Accounts  ·  Admin →
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  11. Integrate Flexa for payments

    Flexa accepts many different crypto currencies and stablecoins. It's the fastest and most fraud proof payment network in the world. Their SDK can be integrated in any app or website at no cost.

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  12. Enable payments to be taken from a backup payment source

    Currently, you can add additional credit/debit cards and paypal, but the payment will only be taken from the default payment option.

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  13. Allow users to configure an email to be sent along with granted emergency access

    It would be helpful if users could store a text message to be sent to the emergency access grantee that contains further instructions. Most of the time people will have forgotten about instructions given years ago by the time they are granted access. It doesn't have to be fancy. A simple mult-line textfield would do.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  14. Customer service phone number h

    I need a contact phone number for anyone at proton its imperative I speak to a human being not a machine

    8 votes

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    10 comments  ·  Accounts  ·  Admin →
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  15. Multiple 2FA Devices

    Proton supports setting up 2FA for logins to Proton itself which is great, however I would like the option to setup more than one 2FA device (ie. Apple Passwords, Microsoft Authenticator, Bitwarden, etc.)

    6 votes

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    0 comments  ·  Accounts  ·  Admin →
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  16. allow for a fee to upgrade to extra domains for the unlimted version

    allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.

    I might get more in the future but 3 is just simply too little :(

    10 votes

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    1 comment  ·  Plans  ·  Admin →
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  17. Allow adding a second paypal payment method or updating/deleting current

    I used my Paypal account to pay for my Proton account. I updated my Paypal credentials with anonymous login. I can not either change the Paypal credentials or delete the Paypal payment method. I have to add a card to allow me to change Paypal account. This is not ideal.

    Please allow Paypal information update or add a second Paypal method.

    Thank you.

    5 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. Openstreet map integration please

    App where we can contribute and use openstreet map

    54 votes

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  19. emergency kit

    I'd like to see a sheet like the one provided by 1password with login information for emergencies.

    10 votes

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    1 comment  ·  Accounts  ·  Admin →
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  20. Allow Proton Unlimited users to share Proton Pass vaults with more than two Proton Free users

    Proton Pass for Proton Unlimited users is currently advertised as allowing "Securely share vaults with other Proton Pass users" with "10 others". But if the other Proton Pass users are on Proton Free accounts, there is actually another limitation of only two Proton Free users per shared vault.

    Even though a Proton Unlimited user can send share invitations to more that two Proton Free users, after the second Free user accepts their invitation, any other Free user receives an error message stating "This vault has reached the limit of users", which is not true.

    That is not what is being…

    23 votes

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    2 comments  ·  Plans  ·  Admin →
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