318 results found

1. Delayed monitor log deletion with Optional password

   Feature request:

   Optional separate password protection for wiping security monitor logs.

   The password is paired with allowing a user to set a configurable delayed deletion with options of 1, 2 or 3 months. On confirming the logs are to be wiped you must wait for the delay to elapse.

   If a user wants to remove the password or change it along with the log protections a predetermined set delay will need to elapse before anything can be altered. A small window of 24 hours or more can be allowed incase the user changes their mind about the password they have chosen or protecting the logs. After the window has elapsed, changes to the password or removal of the wipe protection will require the same delay that a wipe would.

   A countdown with the remaining time can be next to the wipe button for additional clarity.

   The time that log protections are enabled should be an event that is noted in the monitor logs

   The monitor logs are very vulnerable in the event of an account becoming compromised. I imagine a situation of a compromised account where someone has gained access, and now has the ability to wipe the monitor logs to remove evidence. Although an event is made of the wipe, you lose valuable data like: Device, IP, Location and timestamps. These are essential pieces of information, especially if a police report were to be made in this scenario or a thorough assessment is required.

   With a compromised account comes the risks of
   Financial fraud
   Identity theft or impersonation
   Compromise of third-party accounts
   Exposure of sensitive business or client data

   Additionally knowing that accounts will inevitably be compromised it would be a great for so many users, personal and business/company related accounts alike.
   Why this is significant is because security logs are often the only reliable source of evidence after a breach. Without them users cannot fully understand what happened, Incident response is weakened and Law enforcement investigations are hindered severely.

   In the business plan on the end of users who are under an organisation, much of the audit logs/monitor logs are immutable and therefore in the case of a compromised account, data is still available for a thorough assessment. The idea of data being immutable has been thought of before by the proton team and I hope that a personal account can have some of the same protections.

   I'm aware proton is privacy focused and my feature request has been centered around allowing the user an option to protect their security logs whilst still taking the ability of deletion into consideration.

   Thank you for taking this feature into consideration.

   Feature request:

   Optional separate password protection for wiping security monitor logs.

   The password is paired with allowing a user to set a configurable delayed deletion with options of 1, 2 or 3 months. On confirming the logs are to be wiped you must wait for the delay to elapse.

   If a user wants to remove the password or change it along with the log protections a predetermined set delay will need to elapse before anything can be altered. A small window of 24 hours or more can be allowed incase the user changes their mind about the password they have… more

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2. By warning people not to transfer money until they give permission otherwise they freeze your account
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3. super plan

   Subject: Feature Request: An Ultimate Plan (With a Lifetime Option!) ♾️Hi Proton Team! 💜I am a huge fan of the Proton ecosystem and the incredible, privacy-first privacy features you keep rolling out.I have a feature request regarding your subscription models. I would absolutely love to see an Ultimate / All-Inclusive Plan that gives access to every single tool and feature Proton offers, without any exceptions.To make it perfect, it would be amazing to have three payment tiers for it:Monthly billing for flexibility.Annual billing for a steady discount.Lifetime (One-Time Payment) option for long-term supporters who want to invest heavily in the future of Proton.Having one single subscription to unlock everything—including premium space, security features, and experimental tools like Lumo—would make management so much simpler for power users.Thank you for listening to community feedback, and keep up the spectacular work!Best regards,

   Subject: Feature Request: An Ultimate Plan (With a Lifetime Option!) ♾️Hi Proton Team! 💜I am a huge fan of the Proton ecosystem and the incredible, privacy-first privacy features you keep rolling out.I have a feature request regarding your subscription models. I would absolutely love to see an Ultimate / All-Inclusive Plan that gives access to every single tool and feature Proton offers, without any exceptions.To make it perfect, it would be amazing to have three payment tiers for it:Monthly billing for flexibility.Annual billing for a steady discount.Lifetime (One-Time Payment) option for long-term supporters who want to invest heavily in the… more

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4. Slight modification to higher tier paid plans

   For the Proton Duo and Proton Unlimited plan I suggest more chat history in lumo(I would suggest like from 2-3 months to a year) and slightly more usage, not anything crazy, but just something to differentiate them from lower tier plans

   2 votes

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5. Offer Proton Duo & Family account via Regional pricing in Mobile stores

   As the title says, Currently only plans for a single user per product or Unlimited is provided. Please expand it to Duo and Family accounts too for Regional pricing in App Store & Google Play store.

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6. If I already pay you stop promoting things to me.

   I'm sick of seeing Special Offer and Promotions. I'm already a customer. You don't need to send me promotions. I'm already a customer.

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7. Allow usage of Proton account for posting here

   I'm not able to post ideas here using my proton.me or protonmail.com
   If I log in with Google it works.

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8. Feature Request: Prorated Subscription Upgrades

   "I would like to suggest a feature that allows upgrading an existing subscription to a higher tier with prorated pricing. Having to pay the full price of the new tier without receiving any credit for the active subscription makes upgrading unappealing. Upgrading to a premium tier should be an attractive option for the customer."

   2 votes

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9. Build Your Own Plan (BYOP)

   I feel kind of stuck right now with my decision to switch to Proton VPN, but I already pay for Proton Mail and can’t justify Proton Unlimited. I already have the Lifetime plan for Proton Pass, so I don’t want to pay for it again. I don’t really want cloud storage either, because I’d rather have all my files stored locally. I just want to pay for email and VPN, hopefully with a bundle discount that would justify the switch, as $29/year for my current VPN is hard to beat.

   6 votes

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10. Picture for your account

    For Your Proton Account you should have a custom profile picture and you can keep it blank if you want

    205 votes

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11. Have a sales team that actually answers your requests

    On 2 occasions I reached out about our interest for migrating to Proton for business, both times I got an answer telling me how excited you were to help us and asking for more information. I answered twice and never got any answer. Is it because we are too small of a company?
    This is very disappointing, we were very interested by your solutions, but I guess we will have to find a different approach to better secure our information...

    5 votes

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12. Make Visionary Plan Visible on All Proton Services Webpages

    I don't think it makes sense that the visionary plan can only be seen on the wallet webpage. Why isn't proton visionary visible when you look at the plans for every of the Proton services? I didn't even know there was a visionary plan until I joined the discord and I could see the role, but when I went through the Proton website I couldn't find it until someone sent me a link which showed me it can only be found on the wallet plans webpage, which doesn't make sense to me.

    15 votes

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13. Easier Management of Multiple Proton Accounts (with Admin/Billing Role)

    As a small business owner, I often manage multiple Proton accounts – for example, one for personal use and others for different projects or clients. While Proton is already a great tool, handling multiple accounts could be made a lot more convenient.

    What would help:

    The ability to link and switch between multiple Proton accounts within the same interface, without constantly logging in and out.

    An option to set different billing addresses and email contacts per account. This would be especially useful when managing subscriptions for multiple businesses or teams.

    A centralized view where I can see all active subscriptions across accounts at a glance.

    A dedicated admin/billing role, where an administrator can manage payments and invoices without the end users seeing this role. This would be particularly useful in reseller scenarios, where clients only use the product while the reseller handles all financial administration in the background.

    This would make Proton far more practical for users like me who want to bring several domains and teams over to Proton but currently face extra complexity in managing them separately.

    As a small business owner, I often manage multiple Proton accounts – for example, one for personal use and others for different projects or clients. While Proton is already a great tool, handling multiple accounts could be made a lot more convenient.

    What would help:

    The ability to link and switch between multiple Proton accounts within the same interface, without constantly logging in and out.

    An option to set different billing addresses and email contacts per account. This would be especially useful when managing subscriptions for multiple businesses or teams.

    A centralized view where I can see all active subscriptions… more

    12 votes

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14. Storage: 1 GB is not enough on the free plan, but as a pensioner I cannot afford expensive plans.

    I would be happy for you to automatically delete all emails above my 1GB limit, so that is when my storage starts to fill up.
    
    Can you do this? Keep my stored emails just below 1GB?

    I would like to stay with Proton, otherwise I have to go back to Gmail.

    14 votes

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    3 comments  ·  Payments  ·  Delete…  ·  Admin →
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15. Very Expensive for disabled UK pensioner

    Offer incentive of discount for loyal customers. Product is great but regretably far too expensive!
    When you are a disabled pensioner in the UK, we cannot afford the high "usual" price.
    You should be encouraging folk to renew, not leave.
    Great product and customer service. Poor unaffordable pricing!
    Why increase the "churn rate" when you already have a captive audience?

    8 votes

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16. Lifetime Mail Plus

    I really like the Pass Plus lifetime plan, because I can rely on all my aliases being active forever.
    I am interested in the Mail Plus subscription, because of extra addresses and unlimited folders/tags, but it makes me uncomfortable knowing my important extra addresses would stop working if my subscription gets canceled.
    It is understandable that lifetime plans are not profitable in the long term, but the perks of Mail Plus and Pass Plus are not as expensive as providing VPN or cloud storage and Proton already added a Pass lifetime option.
    Another user shared the idea to buy lifetime additional aliases and this post has been marked as planned in 2015. I want to express my need of a lifetime plan providing all Mail Plus features.

    I really like the Pass Plus lifetime plan, because I can rely on all my aliases being active forever.
    I am interested in the Mail Plus subscription, because of extra addresses and unlimited folders/tags, but it makes me uncomfortable knowing my important extra addresses would stop working if my subscription gets canceled.
    It is understandable that lifetime plans are not profitable in the long term, but the perks of Mail Plus and Pass Plus are not as expensive as providing VPN or cloud storage and Proton already added a Pass lifetime option.
    Another user shared the idea to buy lifetime… more

    17 votes

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17. Upgrade with overused storage

    After a few months of being on Drive plus I realized that the Mail plus plan fits me better. Proton drive drives me crazy so I am moving that to pcloud instead.
    I currently have 100 gb in my drive, all of it is photos and videos that I am unable to delete since there is no good way of doing that.
    I was unable to go directly from the drive plus to the Mail plus plan, so instead I cancelled my current plan, thinking that I could sign up on the new plan once the old ended. Now comes the funny part: I can sign up and pay for the Mail plus plan, but it doesnt seem to be activated until I reduce my storage usage to <15 gb. So they are taking my payment without delivering anything. I am currently on the free plan, considering if i should shut it down altogether and move to a more mature provider.

    After a few months of being on Drive plus I realized that the Mail plus plan fits me better. Proton drive drives me crazy so I am moving that to pcloud instead.
    I currently have 100 gb in my drive, all of it is photos and videos that I am unable to delete since there is no good way of doing that.
    I was unable to go directly from the drive plus to the Mail plus plan, so instead I cancelled my current plan, thinking that I could sign up on the new plan once the old ended. Now comes… more

    2 votes

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18. Allow one-time purchase for deskop app

    I understand some of your services make sense to buy on a subscription model. But why can't you make the Proton Mail desktop app (for Mac and others) available for a one-time purchase?

    2 votes

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19. unlimited+

    A moment ago i suggested how much the term unlimited is confusing everyone as wel las preventing extra options.

    as such i realised why not also suggest an ideea about them

    WARNING my suggestion is about new plans.

    i will highligh 3 FORMS but it must be clear it's just 1 single suggestion because otherwise i wake up my suggestion get's removed (1 suggestion rule)

    1st. the general ideea. We want more? we pay more, but we actually get more. This is like Storage plans, Lumo tokens (if you know what tokens are you know what i mean, otherwise, sorry, please read up), email domain from proton, and while i wish i could suggest more, like let's say IPs and more, i sadly will get this suggestion removed if i continue.

    Unlimited + Plus (again, i want to prove how much the "unlimited" is preventing progress)

    Let say we have the current Unlimited, and we also want more but, like i mentioned, i want more Storage space, don't need the other. OR MORE Lumo Tokens! But i also don't wish the full version (that i mentioned a moment ago, the 1st one)

    Well like this to be able to chose individual.

    this means that we get more AND, let's say i want Lumo to progress better, we paying extra = will go to pay for bills and stuff, ok, sure, but also excess is for MORE funding and more for the one i Really want so much that i am willing to pay extra! <- again, i am exagerating to make it clear how much the name is preventing similar posts.

    And the 3rd one

    U+ temporary.

    this one will be with a catch.....?

    So... let's say you use Proton drive, free, you want more storage but only for a week or so, well you get proton drive for a month only.

    well this but for the 2nd options. As in, let's say i have untilmited for a hole years, and only would need more for an extra month, well the 3rd one is really just the 1st but only for 1 month or so?

    whatever

    to not get my suggestion rejected i will try one more time

    my suggestion is an unlimited +

    1st is ALL. So it's an Unlimited 2

    2nd is current unlimited + 1 or 2 plus plus but for whole year

    3rd is 2nd but for short time for the 2nd, while a whole year for the current unlimited plan.

    EXTRA!!! The unlimited + to be allowed only for people who had unlimited plan for at least 1 year. Why? because of people who abuse. I don't know how a ++ VPN could look, but if it's access to more VPNs, that means that people who abuse vpns will have a much harder time accesing such ips, preventing websites blocking us

    A moment ago i suggested how much the term unlimited is confusing everyone as wel las preventing extra options.

    as such i realised why not also suggest an ideea about them

    WARNING my suggestion is about new plans.

    i will highligh 3 FORMS but it must be clear it's just 1 single suggestion because otherwise i wake up my suggestion get's removed (1 suggestion rule)

    1st. the general ideea. We want more? we pay more, but we actually get more. This is like Storage plans, Lumo tokens (if you know what tokens are you know what i mean, otherwise, sorry,… more

    2 votes

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20. Student Discount

    Worldwide 30-50% student discount for 2-year Proton Unlimited plan. As long as the already discounted price one gets for the 2-year plan is included.
    One generally gets 50% student discount for various subscriptions out there.

    2 votes

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