Accounts & payments
226 results found
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tôi
tôi đã không đăng ký dùng gói cước tại sao lại tự động trừ của tôi 71.88 EUR đây là trò gian lận hãy trả lại tiền cho tôi vì tôi không đăng ký những thứ đó
2 votes -
Offer a premium plan for Proton Calendar that’s separate from Mail Plus
I would like to have access to the premium features of Proton Calendar, like having more than 3 calendars, being able to customize the colors or share calendars with other accounts, but I don’t need Mail Plus. I have specific needs for my email hosting and Proton Mail Plus is not the best option for them, so I have another paid email provider. I would be happy to pay 1€ per month to access the premium features of Proton Calendar, but paying the price of Mail Plus (around 4 or 5€ per month) just to get the calendar is too…
3 votes -
default 2fa setting
Allow the user to set the default 2fa, with the effect that the default 2FA is displayed first. I use 1Password password manager. For Proton, I use both a security key and an authenticator. Proton insists on prompting for a security key and showing authenticator as an alternative. I almost never use the security key; it is my backup. But this behavior by Proton, prompting for the security key, prevents my password manager from getting me logged all of the way in automatically.
I currently have to click the authenticator tab. When I do that, my password manager takes over…
3 votes -
Add support for Zcash payments
Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.
Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.
17 votes -
Multiple Months Plan
If you want more than one month at a time, but less than a year, allow you to pay for those months.
3 votes -
Reactivate an account that had been deactivated due to inactivity
I signed up for ProtonMail a while ago, but I never got around to using it. Now I want to use that email address for a subscription account. How can I reactivate it?
3 votes -
Balancing delete account now vs have time to review the destructive action
There are tradeoffs between implement an action immediately compared to having time to review the action for security purposes.
For example, deleting an account.
Some people may want to delete the account immediately to remove any trace.
Others may want to have some notice before the account is permanently deleted to prevent any malicious account deletion requests.
Sending a notice about account deletion to recovery contacts and allowing some time to reverse or recover the account is appreciated. This will help protect against malicious account deletion and protect against mis-understandings.
2 votes -
REEMBOLSO COMPLETO
Solicito por completo o reembolso de plano VPN plus pois não gostei da qualidade do serviço em jogos.
E não estou encontrando a pagina de suporte no site de PROTON.
3 votes -
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.
16 votes -
Change credit card to crypto
I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private
16 votes -
Ticket, Testphase und einfacherer Support
Ich habe den kostenlosen Accout getestet und möchte nun unlimited testen. Noch nicht abonnieren. Ich finde es befremdlich, dass der ganze Support auf englisch ist. Auch weil es ein Schweizer Unternehmen ist. Es ist für mich befremdlich, dass es kein Ticketsystem gibt, wo mir geholfen wird. Diese Lösung hier ist für ein Unternehmen ressourcensparend, aber wenig Userfreundlich, weil umständlich. Primäre Frage war: Ich möchte meinen kostenlosen account auf unlimited upgraden um ihn kostenlos 8 Tage zu testen. Geht das?
1 vote -
Forcing 2FA when signning up for email
Forcing 2FA when signing up and to make phone as 2FA ro get code to sign in or to prompt in with mobile not only 2FA authenticator.
3 votes -
signed-in reset
Update the IOS ProtonMail App to include the signed-in reset option, that's available on the Android and Web apps. This will allow full recovery for a authenticated user who has access to their ProtonMail App, but has forgotten/lost their password and hasn't setup any recovery methods. Particularly useful for new inexperienced users. This will also help recovery of data from the same account, held in other Proton Apps, e.g. Drive, Pass, etc.
3 votes -
Make biometrics free across all apps
It feels weird to me that biometrics is included in the free tier on iOS, but not for the Windows Desktop app. I can imagine it has something to do with licensing costs, but I'd say that it makes a lesser user experience and makes it harder to communicate features for the free vs. the paid tier. I say make it free for all apps, regardless of the operating systems. It's something people expect to be able to use. Maybe more so on iOS, but Windows Hello is on the up and up as well.
3 votes -
Libravatar support
Instead of a 2 letter for avatar support for libravatar
2 votes -
Add Option to buy once
I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.
14 votes -
Log in to Proton Account with FIDO2 / WebAuthn ( Passkeys / Passwordless )
With the rise in account takeover, password breaches, and the complexity of managing hundreds if not thousands of account credentials and their MFA, a better solution is needed that simplifies and offer bullet-proof protection against phishing and account takeover attacks.
Many services like 1Password, Yubico/Yubikey, and Apple offer the ability to generate and securely store passkeys that can then be used to authenticate to services that support WebAuthn/FIDO2. I strongly recommend that ProtonMail, ProtonVPN, ProtonDrive, ProtonCalendar, etc. to support passwordless/passkeys in the near future to stay on top of security and ensure that its customers are properly protecting their accounts.
…
331 votes -
Mail Plus plan with shared domain
Sharing a domain among several people is now very expensive.
The Mail Plus plan is more than enough for most people, but sharing a domain is not possible with it. The cheapest plan for sharing a domain is Mail Essentials which is almost double the price of Mail Plus. That is a lot.
I suggest adding one of these options:
1. Add domain sharing to Mail Plus
2. Make an affordable "bare essentials" family plan
3. Add domain sharing as a paid add-on feature33 votes -
Unlicenced Admin Account
Best practice is to have a separated dedicated unlicensed Admin account.
I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.16 votes -
Merge proton accounts
I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between
18 votes
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