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Accounts & payments

325 results found

  1. Proton Mail Lite Plan - $10/year

    Many users, like myself, don’t require the full Mail Plus subscription but still want a reliable, privacy focused email experience. For casual users who primarily receive emails, a Lite Plan could be the perfect fit.

    Including an additional pm.me address or at least access to Proton Bridge would add significant value. A simple pricing model, such as $1/month or $10/year, would make this plan accessible to a wide range of users, encouraging more people to adopt Proton Mail while keeping it affordable.

    12 votes

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    1 comment  ·  Plans  ·  Admin →
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  2. Allow one-time purchase for deskop app

    I understand some of your services make sense to buy on a subscription model. But why can't you make the Proton Mail desktop app (for Mac and others) available for a one-time purchase?

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  3. Student Discount

    Worldwide 30-50% student discount for 2-year Proton Unlimited plan. As long as the already discounted price one gets for the 2-year plan is included.
    One generally gets 50% student discount for various subscriptions out there.

    2 votes

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  4. invoice email

    I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

    Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

    For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

    Automatically send a billing email each month when a new invoice is issued.

    Include…

    19 votes

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    6 comments  ·  Payments  ·  Admin →
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  5. Take Advantage of Bitwarden Increasing Prices to Provide a Pass Plus Combo

    I'm a Proton Mail Plus user. I currently use Bitwarden Premium as my password manager. I recently got an email from Bitwarden informing me that they are going to double their price. My subscription there renews in March, so I thought this would be the best time to switch to Proton Pass. However, the features I need are only available on the Pass Plus plan.

    What did I try? To subscribe to Pass Plus in addition to my current Mail Plus plan. But it isn't allowed! It's either one Plus subscription OR the Unlimited plan.

    The Unlimited plan would be…

    4 votes

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    1 comment  ·  Plans  ·  Admin →
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  6. Auditing/logs: Generate a log entry or increment counter for any sent or received emails.

    This would be a powerful tool to monitor for covertly diverted or transmitted emails. The log entry would not have to include any information about the email, just that an email was sent or received. It can be left up to the user to correlate it with their messages.

    3 votes

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    1 comment  ·  Accounts  ·  Admin →
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  7. Recovery phrases shouldn't be instant access – A safer alternative: recovery phrase + delayed access

    First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?

    Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.

    In practical terms, both a recovery phrase and a written-down master password + TOTP seed…

    11 votes

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    3 comments  ·  Accounts  ·  Admin →
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  8. Family Plan for 5 family members.

    A trapped plan like your American counterpart Google.
    Lower in space Lower in Price
    Possibility to have 2 domain names coupled to mail adres

    This ill help to get a email adress with own name. Like Jef@connors.be and Marie@Janssens.be

    Lower in space Lower in Price 200GB Total 10 EURO/month
    Mid in space Mid in Price 500GB 16 EURO/month
    High in space 1TB 20 EURO/Month
    Extreme 3TB 29 EURO/month

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  9. ideas to make Lumo+ worth it

    I think there are ways to make it worthwhile to fund permanent chats for free users. This is a major pain point because most people want their chat history to be permanent.

    My ideas:

    Personalize Lumo’s appearance. Some users form a bond with the AI they use, and Lumo is one of the few assistants that actually has a visual persona. Proton could turn this into a Lumo + feature, allowing users to change Lumo’s colour, add a collar, or dress it in outfits.

    Redo‑reply option. Not many users need this frequently, so it could be a premium‑only feature, or free…

    4 votes

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  10. 13 votes

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    6 comments  ·  Payments  ·  Admin →
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  11. Provide full storage consumption option

    Please remove per month storage option,allow the user to consume full limit of GB storage allotted them respectively without month or year restriction provide the unlimited for their paying money, after they reach certain storage limit even month or day or year then only provide them add on package of storage option not per month pay option istead of that pay one time get full storage option.This per month auto renewal is the reason most people create multiple ids and shifting to google emails even though proton is worlds most secured email provider. provide them plans to buy more storage.Try…

    2 votes

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  12. 2FA Authenticator App algorithm upgrade beyond SHA-1

    Appreciate 2FA authenticator app support in the solution.

    Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.

    Bitwarden supports SHA-256 in their solution.

    18 votes

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    0 comments  ·  Accounts  ·  Admin →
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  13. B2B Invoice – Reverse Charge

    Issue B2B invoices without VAT (domestic vs. customer country), applying the reverse charge mechanism.

    7 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. Allow purchasing subscriptions as a gift

    I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.

    69 votes

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    6 comments  ·  Payments  ·  Admin →
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  15. Bulk Actions for the Spam, block, and allow lists

    Currently maintainance of these lists is tedious. Add a checkbox column before the address column in the spam block and allow lists. Once a checkbox has been clicked, a new bulk action menu appears that has a dropdown for spam, block, and allow. Add buttons for de/select all and delete all items in this new bulk action header. Also add pagination size in increments of 25.

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  16. Setup for catch-all and wildcard aliases with SL & PP

    I would like to request support for Fastmail/Migadu-style catch-all aliases in Proton/SimpleLogin, where any email sent to *@*.example.com—including all subdomains of a custom domain—is automatically delivered to my main mailbox (e.g., example@example.com). This would allow users to receive emails sent to any subdomain without manually creating aliases, simplifying email management while keeping full control over a custom domain.

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  17. Allow adding payment methods for users with Apple subscriptions

    Issue:
    Users that have an active subscription through Apple's App Store cannot add payment method in Proton Mail settings. When they click on "Add credit / debit card" they are greeted with the "Manage your subscription on Apple App Store" popup.

    While I understand why it wouldn't make much sense to have a payment method on an account that has their subscription managed by a 3rd party, I've encountered an edge case that I think would be beneficial to the <1% of users like me.

    I've cancelled my Proton subscription through my Apple Account. Now, since the Proton mail settings…

    5 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. PaysafeCard

    Hi Proton Team,
    Compliments on your excellent work!
    Would it be possible to expand the options for paying safely and a bit more anonymousely for subscriptions. For example, using PaysafeCard? This card can be purchased at post offices or retail stores in Switzerland. https://www.paysafecard.com/de-ch/

    4 votes

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    3 comments  ·  Payments  ·  Admin →
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  19. Allow password reset without losing all data

    Allow users to configure if they want data to be encrypted in case of a password reset.

    My data is not highly confidential or interesing to others. For me the risk of losing everything after a password reset is much higher than being compromised.

    So it would be great to be able to turn off the invalidation of the encryption keys in the event of a password reset.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  20. Make Activity Monitoring Available for Proton Visionary Users

    As a Proton Visionary user, I would greatly appreciate having access to the Activity Monitoring feature within this plan. This would allow me to track how my account is being used, see important changes that have been made, and respond quickly if any unwanted activities occur.

    Including this feature in Visionary would be a valuable addition, since the plan promises the maximum limits and features available. Currently, users who rely on Activity Monitoring have to switch to a professional-tier plan—despite it offering fewer overall benefits compared to Visionary—just to get this single function.

    By integrating Activity Monitoring into Visionary, advanced…

    7 votes

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    2 comments  ·  Plans  ·  Admin →
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