Jean-Bernard Hannotte (JiBi)
My feedback
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1,623 votes
An error occurred while saving the comment An error occurred while saving the comment Hello Proton team,
I'm a dedicated user of your services, particularly Proton Drive, which I use regularly on both my Android phone and desktop computer. I'm reaching out to share a significant functional limitation that currently affects the user experience, and I hope this can be addressed in future updates.
❌ The Current Problem
When enabling automatic photo backup on Android, the images are correctly uploaded to Proton Drive’s cloud. However, these photos are not automatically synced to the Proton Drive desktop application.
This requires manually accessing the web interface to download photos or using workarounds such as custom scripts, which are not ideal or user-friendly for the average person.🧭 Expected Behavior
As is common with other services (Google Drive, iCloud, Dropbox), I expected that:📱 A photo taken on my phone
☁️ Is backed up automatically to Proton Drive
🖥️ Then becomes instantly available on my desktop without any manual action
✅ Concrete Suggestions
Here are a few suggestions that would greatly improve the user experience:Allow users to mark cloud-only folders (like "Photos") for automatic sync to a local folder, even if they don’t originate from the desktop.
Enable bidirectional synchronization (cloud ↔ local) for any folder, including those created by mobile backup.
Consider adding a dedicated “Photos” or “Gallery” module to the desktop app that mirrors the mobile photo backup system.
💚 Why This Matters
This feature is expected by modern mobile users, and is part of what makes a cloud solution feel seamless.It would strongly reinforce Proton’s mission of offering a private, secure alternative to Big Tech services.
It would make Proton Drive a more competitive and practical solution for everyday users, especially those who want to keep their memories safe without relying on Google or Apple.
Thank you for listening, and for your continued commitment to privacy-first digital tools. I would be more than happy to test or provide feedback on this feature if it becomes available.
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1605 votes and no change, yet all the other apps have this option, why not Proton Drive? Furthermore, the data quota isn't huge, just 500GB for the unlimited subscription, that's a bit limited!