AdminThe ProtonMail Team
(Privacy Protector, ProtonMail)
My feedback
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2 votes
An error occurred while saving the comment -
6 votes
An error occurred while saving the comment Hi! Can you please check again and let us know if it works now? Thank you in advance.
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4 votes
An error occurred while saving the comment Hi! We are constantly working on adding more languages. If you wish to help us with the translation project please sign up here https://protonmail.com/blog/help-translate/
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4 votes
An error occurred while saving the comment Can you please contact our support team at https://protonmail.com/support-form so they can check and assist you with this issue? Thank you in advance.
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1 vote
An error occurred while saving the comment If you've already created a ProtonMail account
go to Settings->Dashboard and upgrade to one of our paid plans. -
343 votes
An error occurred while saving the comment Currently, we don't officially support email clients other than Outlook, Apple Mail and Thunderbird. Other clients may work, but some features may not work properly.
We're working on supporting more email clients in the future (Spark EMail included). Thanks for your patience. -
296 votes
An error occurred while saving the comment HI! Thanks for the suggestion. It will happen after our domain/DNS code refactor.
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2 votes
An error occurred while saving the comment This already exists. If you hover over the lock next to the senders' address you can see a tooltip explaining how it was encrypted. Messages that arrives unencrypted and are encrypted with your public key (such as messages from a Gmail contact) will have a grey lock. Fully end-to-end encrypted messages (such as from another ProtonMail user, or other PGP enabled service) will have a purple lock.
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1 vote
An error occurred while saving the comment Hi! Please contact our support team at abuse@protonmail.ch and provide them with more details so they can look into this issue and take proper measures. Thank you in advance.
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4 votes
An error occurred while saving the comment Hi! You can contact our support team at any time at https://protonmail.com/support-form
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566 votes
An error occurred while saving the comment Do you have the same issues with the last version of the app?
An error occurred while saving the comment Hi! Thanks for posting. We've forwarded this to our Android developers. We will get back to you with a more detailed reply. Please in the future, post such issues on our Reddit page at reddit.com/r/protonmail
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396 votes
An error occurred while saving the comment We're watching how DIME evolves, but we still see major usability, anti-spam, and technical problems. There are also bigger security problems we would like to tackle first, such as end-to-end authentication and web of trust.
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663 votes
An error occurred while saving the comment The comment "Anonymous commented · March 23, 2017 14:45" has basically covered everything.
We will add that the reason Godaddy remains the registrar is because they are one of the few registrars to support DNSSEC. Using Godaddy as a registrar is not so problematic because we run our own DNS infrastructure.
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2 votesAdminThe ProtonMail Team
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4,143 votes
An error occurred while saving the comment Thank you for your interest in ProtonMail. We will offer additional storage in the future.
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13 votes
An error occurred while saving the comment We will look into adding a purge option. You are welcome to reset your Mailbox password whenever you wish. This will reset your Encryption keys. In addition, you can delete your account whenever you desire.
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500 votes
ProtonMail has the Bridge that allows use with third party email clients on desktop devices: https://protonmail.com/blog/thunderbird-outlook-encrypted-email/.
For mobile devices, please see our native mobile apps:
iOS app: https://itunes.apple.com/us/app/protonmail-encrypted-email/id979659905?mt=8
Android app: https://play.google.com/store/apps/details?id=ch.protonmail.android&hl=enAn error occurred while saving the comment We are working on releasing apps for both iOS and Android to be released in the next couple months. Outlook integration is further off: https://support.protonmail.ch/knowledge-base/third-party-email-client-integration-outlook-thunderbird-apple-mail-ect/.
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5 votes
An error occurred while saving the comment The best solution for this example would be to install and use a Password manager. There are a few plugins that might help such as LastPass and 1Pass.
There is a balance between security and ease-of-use that is not easy to solve. If your passwords are auto-populated somehow and then your laptop gets stolen, then what happens?
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0 votesAdminThe ProtonMail Team
(Privacy Protector, ProtonMail)
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77 votesAdminThe ProtonMail Team
(Privacy Protector, ProtonMail)
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Have you searched the ProtonMail blog to see if a response has already been posted?