Accounts & payments
68 results found
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Cryptocurrency Investigation and Reporting Guidance
My experience with SAGITTARIUS CYPHER CYBER INTELLIGENCE has shown me the importance of professional guidance, clear communication, and evidence-based investigation when dealing with cryptocurrency scams and online financial fraud.
Their focus on blockchain transaction analysis, digital evidence, and investigative support provides a helpful starting point for understanding suspicious transactions and exploring possible next steps.
What stands out is the importance of transparency, professionalism, and realistic expectations throughout the investigative process.
I would encourage anyone affected by cryptocurrency fraud to preserve their evidence, report the incident to the appropriate authorities, and carefully assess their options before engaging any recovery service.
SAGITTARIUS…1 vote -
CRYPTOCURRENCY SCAM SUPPORT — Contact SAGITTARIUS CYPHER CYBER INTELLIGENCE
My experience with SAGITTARIUS CYPHER CYBER INTELLIGENCE has shown me the importance of professional guidance, clear communication, and evidence-based investigation when dealing with cryptocurrency scams and online financial fraud.
Their focus on blockchain transaction analysis, digital evidence, and investigative support provides a helpful starting point for understanding suspicious transactions and exploring possible next steps.
What stands out is the importance of transparency, professionalism, and realistic expectations throughout the investigative process.
I would encourage anyone affected by cryptocurrency fraud to preserve their evidence, report the incident to the appropriate authorities, and carefully assess their options before engaging any recovery service.
SAGITTARIUS…1 vote -
Pay for Proton Services with Proton Wallet
Gonna be honest, this kinda seems like a no-brainer to me. Allow the option of deducting payment for Mail, VPN, Drive, etc from the funds in Proton Wallet automatically.
1 vote -
provide a more direct link (URL) to update missing payment info
Receive Protonemailed reminder to update my subscription payment info and go to the dashboard. Not entirely useful. Why not a more direct link? e.g.,
1 vote -
Modern electronic payment methods.
Like blik.com for Poland. I don't know a single person who is still using codes from plastic card. Free plan is enough for me but sometimes i'm in mood to support Proton a little bit for the good job it is doing. But i give up when i see the payment options.
1 vote -
Storage: 1 GB is not enough on the free plan, but as a pensioner I cannot afford expensive plans.
I would be happy for you to automatically delete all emails above my 1GB limit, so that is when my storage starts to fill up.
Can you do this? Keep my stored emails just below 1GB?I would like to stay with Proton, otherwise I have to go back to Gmail.
15 votes -
Allow one-time purchase for deskop app
I understand some of your services make sense to buy on a subscription model. But why can't you make the Proton Mail desktop app (for Mac and others) available for a one-time purchase?
2 votes -
invoice email
I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:
Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.
For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:
Automatically send a billing email each month when a new invoice is issued.
Include…
19 votes -
Stablecoins for crypto payments (examples: USDT, USDC)
Expanding Choice Beyond Bitcoin
13 votes -
B2B Invoice – Reverse Charge
Issue B2B invoices without VAT (domestic vs. customer country), applying the reverse charge mechanism.
7 votes -
Allow purchasing subscriptions as a gift
I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.
69 votes -
Allow adding payment methods for users with Apple subscriptions
Issue:
Users that have an active subscription through Apple's App Store cannot add payment method in Proton Mail settings. When they click on "Add credit / debit card" they are greeted with the "Manage your subscription on Apple App Store" popup.While I understand why it wouldn't make much sense to have a payment method on an account that has their subscription managed by a 3rd party, I've encountered an edge case that I think would be beneficial to the <1% of users like me.
I've cancelled my Proton subscription through my Apple Account. Now, since the Proton mail settings…
5 votes -
PaysafeCard
Hi Proton Team,
Compliments on your excellent work!
Would it be possible to expand the options for paying safely and a bit more anonymousely for subscriptions. For example, using PaysafeCard? This card can be purchased at post offices or retail stores in Switzerland. https://www.paysafecard.com/de-ch/4 votes -
Pay per GB
Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.
Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.
The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…
113 votes -
Add Twint please
As a Swiss Company i really expected that i could pay with Twint.
7 votes -
Suggestions for Billing and Payment Options
Dear ProtonMail Team,
I have two ideas that could make your service even more convenient for customers:
1. It would be very helpful if the billing date could be adjusted directly in the user dashboard.
2. Additionally, it would be desirable if personal accounts could also pay via direct debit, similar to what is currently available for business plans.Thank you for considering these suggestions.
Best regards
7 votes -
Create an easy way to backup and delete emails from certain dates to save storage space
In the global cost of living crisis we need more help from companies trying to do good. many of us just can't afford to continually upgrade packages from storage getting filled up. At the same time, we don't want to be using unnecessary resources putting pressure on Proton. There already exists a backup/export process but it's not particularly user friendly and as far as I can tell there's no options, it's either all or nothing. I have 17.5GB of emails, I really don't need all of them saved, but there's no apparent way to just say sort emails over 3…
7 votes -
Paypal three instalments
When using Proton VPN, after starting the payment process with PayPal, I cannot find the option to pay in three instalments, even though the amount to be paid is more than €30.
In my opinion, Proton has not requested its activation. Yet, the total amount would be credited to them immediately.
I have no technical or financial issues with PayPal.
I would be happy to be proven wrong.
I urge Proton to activate it.
Thank you.Massimo
4 votes -
Pricing Adjustment Request - Turkish Market
Dear Proton Team,
Due to the severe inflation in Turkey, upgrading my account with Euro pricing is currently unaffordable.
I kindly request that you consider introducing Turkish Lira pricing for our market. This would significantly improve accessibility and allow more users in Turkey to subscribe to your valuable services.
Thank you for your prompt consideration.
Sincerely,
Erdem
9 votes -
correct IGIC (local VAT) or VAT-free for Canary Islands
The Canary Islands are part of Spain, but not part of the EU VAT zone. Instead of VAT (IVA), the islands apply their own local indirect tax called IGIC – generally 7 %, and in many B2B cases 0 %.
This means that invoices issued to customers based in the Canary Islands must not include standard Spanish VAT. Depending on the business relationship, they should either apply IGIC or be issued without any VAT at all, following the special tax status of the islands.
Take into account that the reverse charge mechanism doesn't apply here. Canary Islands tax-Ds cannot be…3 votes
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