Accounts & payments
327 results found
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Allow to verify and recover from multiple email addresses and/or multiples phone numbers
Currently, you can verify and recover from one email address and/or one phone number.
I wish to be able to verify and recover by multiples of both.To clarify, I'm not looking for a 2 of 2 multisign solution like Phone 1 AND Phone 2, but from Phone 1 OR Phone 2. The same for external email addresses, while we are here.
Why this? Because I live between two continents with 2 relative phone numbers. One almost doesn't work in one continent; the other almost doesn't work in the other one.
3 votes -
Automatically re-enable other email addresses when premium account is reinstated
Just had a very frustrating experience not receiving emails because I had a small lapse in membership and many of my email addressees remained disabled.
11 votes -
Show OTP key 2FA
I would greatly appreciate if you could allow users to see the private key of your actual OTP 2FA without having to reenable. This could allow users to have more than one 2FA apps if they want without having to rely on changing it every time they want to add a new one.
This should help people than want to migrate from 2FA apps that don't have a way to export the codes (such as Microsoft Authenticator).2 votes -
meet at anz
to pick me up for meeting at the bank of newzealand or even the old ntional bank if its open or pick me up and drop me t the quest or at the late to hit up her own suicide **** victim fake murder r herelf when cn i start?
2 votes -
Allow security key 2FA without setting up OTP 2FA
I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.
374 votes -
Unlimited cause confusion
Title
when i 1st wanted to use proton i did not even understand the difference between all of them.
and now, i see that many people also don't
and to make things worse
Lumo also does not know. Like check if lumo can make the difference between proton mail's storage, drive, and pass, because it does not know.
and let me not even start with all the other products.
As in, asking another ai, from another company, is more helpfull then what currently exist.
and this confusion is due to the term unlimited.
as it messes up a lot of…
3 votes -
Option in Lumo 2.0 Plus to buy extra token
Hi Lumonai Team,
Your paid plan covers 90% of my needs, but I often need to analyze hundreds of PDFs at once. Could you add a larger context window and the option to buy extra token credits when needed (similar to Eustella AI Pro)? So I can use your paid plan also for the few large analysis I need to do, paying an extra only when needed2 votes -
E-Mail confirmation upon changing or cancelling subscriptions
Currently, I do not receive any written confusion when changing or cancelling a subscription. For the sake if transparency and accountability this should be foreseen. Also, I want to know how much I pay yearly and monthly and in which plan I am. This definitely needs improvements.
27 votes -
Delayed monitor log deletion with Optional password
Feature request:
Optional separate password protection for wiping security monitor logs.
The password is paired with allowing a user to set a configurable delayed deletion with options of 1, 2 or 3 months. On confirming the logs are to be wiped you must wait for the delay to elapse.
If a user wants to remove the password or change it along with the log protections a predetermined set delay will need to elapse before anything can be altered. A small window of 24 hours or more can be allowed incase the user changes their mind about the password they have…
3 votes -
2 votes
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super plan
Subject: Feature Request: An Ultimate Plan (With a Lifetime Option!) ♾️Hi Proton Team! 💜I am a huge fan of the Proton ecosystem and the incredible, privacy-first privacy features you keep rolling out.I have a feature request regarding your subscription models. I would absolutely love to see an Ultimate / All-Inclusive Plan that gives access to every single tool and feature Proton offers, without any exceptions.To make it perfect, it would be amazing to have three payment tiers for it:Monthly billing for flexibility.Annual billing for a steady discount.Lifetime (One-Time Payment) option for long-term supporters who want to invest heavily in the…
2 votes -
Slight modification to higher tier paid plans
For the Proton Duo and Proton Unlimited plan I suggest more chat history in lumo(I would suggest like from 2-3 months to a year) and slightly more usage, not anything crazy, but just something to differentiate them from lower tier plans
2 votes -
Offer Proton Duo & Family account via Regional pricing in Mobile stores
As the title says, Currently only plans for a single user per product or Unlimited is provided. Please expand it to Duo and Family accounts too for Regional pricing in App Store & Google Play store.
2 votes -
Allow usage of Proton account for posting here
I'm not able to post ideas here using my proton.me or protonmail.com
If I log in with Google it works.2 votes -
More competitive pricing
Current payment plans are not competitive enough compared to Google plans.
3 votes -
Feature Request: Prorated Subscription Upgrades
"I would like to suggest a feature that allows upgrading an existing subscription to a higher tier with prorated pricing. Having to pay the full price of the new tier without receiving any credit for the active subscription makes upgrading unappealing. Upgrading to a premium tier should be an attractive option for the customer."
2 votes -
Build Your Own Plan (BYOP)
I feel kind of stuck right now with my decision to switch to Proton VPN, but I already pay for Proton Mail and can’t justify Proton Unlimited. I already have the Lifetime plan for Proton Pass, so I don’t want to pay for it again. I don’t really want cloud storage either, because I’d rather have all my files stored locally. I just want to pay for email and VPN, hopefully with a bundle discount that would justify the switch, as $29/year for my current VPN is hard to beat.
6 votes -
Picture for your account
For Your Proton Account you should have a custom profile picture and you can keep it blank if you want
204 votes -
Have a sales team that actually answers your requests
On 2 occasions I reached out about our interest for migrating to Proton for business, both times I got an answer telling me how excited you were to help us and asking for more information. I answered twice and never got any answer. Is it because we are too small of a company?
This is very disappointing, we were very interested by your solutions, but I guess we will have to find a different approach to better secure our information...5 votes -
Make Visionary Plan Visible on All Proton Services Webpages
I don't think it makes sense that the visionary plan can only be seen on the wallet webpage. Why isn't proton visionary visible when you look at the plans for every of the Proton services? I didn't even know there was a visionary plan until I joined the discord and I could see the role, but when I went through the Proton website I couldn't find it until someone sent me a link which showed me it can only be found on the wallet plans webpage, which doesn't make sense to me.
15 votes
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