169 results found

1. Payment methods in Iran

   Please find an easy way to make payments in Iran

   1 vote

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   0 comments  ·  Payments  ·  Edit…  ·  Delete…  ·  Admin →
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2. visionary lifetime after some years

   Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.

   Maybe Visionary plan can Evolve today.

   first visionary members are already lifetime visionary member.

   New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.

   So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.

   Proton grow Up this feature will have low effect on Proton economi.

   4 votes

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   0 comments  ·  Plans  ·  Delete…  ·  Admin →
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3. Add users-Family Plan-Shared Plan

   Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

   Each additional user would add $1-$2 each.

   7 votes

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   2 comments  ·  Accounts  ·  Delete…  ·  Admin →
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4. please provide a clearly accessible cancellation function

   please provide a clearly visible cancellation function

   2 votes

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   0 comments  ·  Payments  ·  Delete…  ·  Admin →
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5. Separate login option for vpn and mail ! not good for security

   It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.

   12 votes

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6. Direcionamento.

   Disponibilize nos sites de busca a página (HTTPS) para a inserção do código de alteração de senha.

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7. provide real refund, not a credit that will not be used if one has cancelled/downgraded.

   give users their money back rather than keeping it.

   3 votes

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   0 comments  ·  Payments  ·  Delete…  ·  Admin →
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8. Switch from .me to .com or vise versa

   I created a new account and accidentally chose .me when I prefer .com
   I'd like to be able to change this feature in my email settings.

   Also, I have another account that I wanted to switch to .me from .com.

   Please add the option to swtich between .me and .com and vise versa.

   Thank you!

   10 votes

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   3 comments  ·  Accounts  ·  Delete…  ·  Admin →
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9. Share ProtonMail Plan for a family with multiple users

   It would be nice to share my Proton Unlimited plan with my family.

   Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.

   It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional user.

   It would be nice to share my Proton Unlimited plan with my family.

   Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.

   It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional… more

   6 votes

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   0 comments  ·  Plans  ·  Delete…  ·  Admin →
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10. Éditions de facture dans un format valide dans l'union européenne / Invoice editions in a format valid in the European Union

    -- FR --
    Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.

    Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.

    -- EN --
    The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.

    Support a new invoice format, valid in the European Union or worldwide. With display of the applied Tax and support of the VAT Number.

    -- FR --
    Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.

    Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.

    -- EN --
    The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.

    Support a new invoice format, valid in the European… more

    4 votes

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    1 comment  ·  Payments  ·  Delete…  ·  Admin →
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11. refund

    how can i use the credits in protonvpn to get a refund directly to my debit card

    2 votes

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    0 comments  ·  Payments  ·  Delete…  ·  Admin →
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12. Black Friday

    Bonjour,

    Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?

    Cordialement

    Denis Peyrelade

    2 votes

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    0 comments  ·  Payments  ·  Delete…  ·  Admin →
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13. Seperate ProtonMail & ProtonVPN usernames

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine using the username to login to ProtonVPN in public with prying eyes on each corner.
    3. If your VPN is hacked, your email is hacked too.
    4. If you share your VPN with your family/friends, they already know your ProtonMail username and if they're hacked, you pay the consequences.
    5. What if you regret putting PII in your PM username and you want to change that, well, ProtonMail says NO.

    AND MANY MORE DISASTEROUS SCENARIOUS.

    Now, understandable, ProtonMail it's a for profit company but they like to say they care for your privacy/security (hmmm), the only reason why they're doing this is to make you not share your VPN account with family/friends to maximize profits. Which compromises your security/privacy for profit (hmmm). Sorry, I can't think of any other reason.

    Anyway, possible solutions:

    1. Make it possible to change the Proton username for all services. (CAN BE HARD BUT DOABLE)
    2. Ability to add up to 3-5 more usernames to all Proton services and users can chose which one to use home and which one outside when they login. (EASY)
    3. Make VPN login credentials completely randomized (optinally rotatable) like Mullvad or ProtonVPN OpenVPN credentials you have. Again, I can't believe I'm saying this, it should be standard. But I have to put my FIRSTNAME+LASTNAME whily trying to protect my privacy! facepalm. (EASY)

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine… more

    23 votes

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    1 comment  ·  Accounts  ·  Delete…  ·  Admin →
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14. Proton Plus upgrade tier

    Please combine the Mail Plus and VPN Plus tiers to provide a mid-range upgrade level that covers small upgrades for both Mail & VPN, but less extensive than the full Premium option.

    Thank you

    6 votes

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    1 comment  ·  Plans  ·  Delete…  ·  Admin →
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15. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    80 votes

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    23 comments  ·  Accounts  ·  Delete…  ·  Admin →
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16. One time payment Storage Upgrade

    One time payment for extra storage without having to pay for a monthly subscription ($100 per 1g - one time payment)

    7 votes

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    1 comment  ·  Plans  ·  Delete…  ·  Admin →
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17. €1/$1 per month membership - provides 1 pm.me email address

    It would be the ideal membership for those who just wanna support you but don't need any features that are not already in the free account. And I'm sure it would interest lots of people, €5 is a little steep for email when you don't need anything fancy and just appreciate the privacy ; )

    370 votes

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    31 comments  ·  Plans  ·  Delete…  ·  Admin →
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18. A cancel auto renewal option

    Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed

    17 votes

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    4 comments  ·  Accounts  ·  Delete…  ·  Admin →
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19. Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    7 votes

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    0 comments  ·  Plans  ·  Delete…  ·  Admin →
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20. how can i merge my old free address with my plus account

    i have an old free address and i purchased the plus which allows me 5 addresses. How can I merge my old address to be one of the 5 addresses

    3 votes

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    1 comment  ·  Accounts  ·  Delete…  ·  Admin →
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