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Accounts & payments

156 results found

  1. Basic plan

    A 'basic' price plan between 'free' and 'plus', that is a lot cheaper than the $/€4 per month 'plus' plan. The price covers the running costs of a 'free' account, and should provide less of a shock to the system of cash-strapped people used to free (albeit not private) email.

    The added features over the 'free' plan would be Protonmail Bridge, so emails & attachments can be downloaded, as the 500MB capacity fills very fast even with just standard usage, and the option to remove the signature "Sent with ProtonMail Secure Email" (default setting would be signature included). I would…

    224 votes
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    42 comments  ·  Plans  ·  Admin →
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  2. Duo 2FA

    I would like the ability to use push notifications as my 2FA. It is a no brainier as this would also allow for yubikeys. It would also allow enterprise to better keep track and make use of this service. Lastpass supports it fully and it is fantastic. I go to log in and if I did not set it to allow this device for 30 days I click accept on the notification on my phone. Much easier and more convinient than putting a pin in every time I log in. With you lacking support with bridge this is the only…

    56 votes
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    0 comments  ·  Accounts  ·  Admin →
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  3. Non-profit plans (basic)

    Hi,

    I'm part of a non-profit organization which can't afford a ProtonMail Plus plan.

    We just need more labels and more storage than the free tier allows. We don't need aliases, custom domains, or IMAP. I'm sending it here because I can see in our mailbox that we're not the only non-profits using Gmail.

    I should also highlight that some "non-profits" are probably illegal with repressive governments. (Then they're not, on the legal field, non-profit, but they deserve encryption no less than myself.)

    So various ideas could come up. Non-profits could have more labels and more storage for free. ProtonMail…

    81 votes
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    4 comments  ·  Plans  ·  Admin →
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  4. Add recovery phone number instead of email

    ...since the only one email is in use and can not to add any other recover email.

    Otherwise users have to register another email on different or in your service and making email names busy but unused (used for recovery purpose only).
    And somewhere in future after some period 3-6 months recovery email can be deleted and user can not to recover main email address password. So users have to remember sign in into that recovery email on constant basis. But if there will be 1-2 months delay to sign in into recovery email user can forget his password from…

    66 votes
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    2 comments  ·  Accounts  ·  Admin →
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  5. Academic pricing

    We should be encouraging schools (universities, colleges, high schools) to using secure email. Discounted or free premium features should be offered to this type of client.

    5 votes
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    0 comments  ·  Plans  ·  Admin →
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  6. Lifetime plan

    I find paying 4 euros per month too expensive.
    I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.

    6,321 votes
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    151 comments  ·  Plans  ·  Admin →
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  7. Delete un-used email addresses.

    I have email addresses from a deleted domain. I can't delete the email addresses until I first remove all messages from each email address. The problem is I can't get into them in order to delete any messages.

    Would you please make it easier to delete old addresses.

    Many thanks for the great email service.

    69 votes
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    11 comments  ·  Accounts  ·  Admin →
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  8. SMS 2FA

    I understand this wouldn't be the choice for the most privacy-seeking users, but when one doesn't own a smartphone, the good old code sent through SMS for 2FA would be a great feature!

    Best regards,

    116 votes
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    24 comments  ·  Accounts  ·  Admin →
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  9. Regional pricing

    It costs the average Russian nearly two day's wages to pay for ProtonMail Visionary. It costs the average German just over two hours.

    Average wages vary drastically throughout the world, which is why large international companies like Spotify accomodate poorer nations. The same Spotify premium plan is equiv to USD 18.42 in Denmark compared to USD 4.50 in Argentina. This opens up their market to a global audience who would otherwise be unable to afford their service.

    So what can we do to prevent someone in Switzerland paying for ProtonMail in Mexican Pesos?

    Global issuer identification numbers: the first six…

    319 votes
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    18 comments  ·  Payments  ·  Admin →
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  10. Recycle temporarily used/delete usernames

    Recycle usernames that were only used for a short period before being deleted.

    On a lot of websites common usernames are used up by people who sign up to try the service out and just delete the account.

    Please consider making these usernames available once again.

    164 votes
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    10 comments  ·  Accounts  ·  Admin →
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  11. Ethereum payment option

    How about accepting ethereum (ETH) payments?

    96 votes
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    9 comments  ·  Payments  ·  Admin →
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  12. Free Trial for Protonmail Premium + cleaner tutorial

    I have turned several people on to proton mail and by far the coolest feature is organizing emails based on content/delivery. If you gave a one month free trial for Protonmail Plus I'm sure all of the people I recommended protonmail to would stay with it as their primary email.

    On top of that having a walkthrough for individuals using new premium features would help with adding more long term adoption.

    11 votes
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    0 comments  ·  Plans  ·  Admin →
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  13. Temporarily store 2-step verification

    As it’s already (welcome) extra work to enter two passwords, could 2-step verification be implemented so that known devices would only need to be verified again every 30 days or so?

    At the moment, with 2-step verification enabled, even a page reload triggers triple authentication, which makes the added security a poor experience.

    667 votes
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    52 comments  ·  Accounts  ·  Admin →
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  14. Choose which identity to keep when downgrading

    Please add the feature to allow paid users to decide which identity they get to keep if they return to the free plan.

    I signed up with a protonmail.ch address but found myself mostly giving people my protonmail.com address. I want to go back to a free plan now but not being able to change my primary identity to the .com address is a problem.

    171 votes
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    4 comments  ·  Accounts  ·  Admin →
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  15. Visionary Multi-User Support

    Instead of creating new Member within the Organisation, let us "add" People that already have an Protonmail Account to our Organisation.

    The benefit of that is, the Member will keep it's own Account even after he leaves the Organisation and the Admin/Visionary User just have to allocate the Addresses and Storage!

    Simply said: The Admin Creates the Organisation and Add Member with their existing Protonmail Address. If the Member is on a Free Plan, he will get the benefit from the Visionary User.
    When the Member leaves the Organisation, he will then fall back to the Free Plan.

    102 votes
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    8 comments  ·  Accounts  ·  Admin →
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  16. Reduce 2FA frequency

    Having to grab my phone and get a code from Authy every time I want to check my mail is a major PITA. Google only asks for your second-factor authentication

    A) every 30 days or
    B) when you use a new app to login or
    C) when you use a new machine to login

    B and C are obviously required. Now, Google's 30-day period before reauthenticating might be too long, but I think users should be able to select how often then want to be required to provide a second-factor code. Allow users to require 2FA every time if they…

    56 votes
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    3 comments  ·  Accounts  ·  Admin →
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  17. Paysafe cards payment option

    Totally anonymous AND easy. Simply walk into your next store - even ordinary grocery stores sell them now - and buy one. So what's keeping you from accepting paysafe cards?

    21 votes
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    0 comments  ·  Payments  ·  Admin →
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  18. Delete (unlink) aliases from ProtonMail account

    To protect ProtonMail user privacy and anonymity, we need an option to permanently unlink (delete) aliases from ProtonMail accounts.

    Address counter can stay incremented, but the deleted identity (alias) should not be linked to the main account any more. Unlinked e-mail address should stay permanently disabled to prevent address recycling.

    A 7, 14 or 30 day deletion waiting time can be implemented to prevent spammers from abusing ProtonMail aliases.

    176 votes
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    10 comments  ·  Accounts  ·  Admin →
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  19. Link Multiple Proton Mail addresses to main account

    Being able to link already existing ProtonMail addresses to your current account address, thus making it easier to manage multiple ProtonMail Accounts.

    82 votes
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    22 comments  ·  Accounts  ·  Admin →
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  20. iDEAL payment/donation option (Netherlands)

    iDEAL is the most popular online payment system in the Netherlands (NL):
    https://en.m.wikipedia.org/wiki/IDEAL
    Please consider adding support for this method for Donation, like Wikipedia has already done.
    I don't have bitcons, err bitcoins, or PayPal.

    16 votes
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    5 comments  ·  Payments  ·  Admin →
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