Accounts & payments
169 results found
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Lifetime plan
I find paying 4 euros per month too expensive.
I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.2,597 votes -
Regional pricing
It costs the average Russian nearly two day's wages to pay for ProtonMail Visionary. It costs the average German just over two hours.
Average wages vary drastically throughout the world, which is why large international companies like Spotify accomodate poorer nations. The same Spotify premium plan is equiv to USD 18.42 in Denmark compared to USD 4.50 in Argentina. This opens up their market to a global audience who would otherwise be unable to afford their service.
So what can we do to prevent someone in Switzerland paying for ProtonMail in Mexican Pesos?
Global issuer identification numbers: the first six…
176 votes -
Delete un-used email addresses.
I have email addresses from a deleted domain. I can't delete the email addresses until I first remove all messages from each email address. The problem is I can't get into them in order to delete any messages.
Would you please make it easier to delete old addresses.
Many thanks for the great email service.
30 votes -
SMS 2FA
I understand this wouldn't be the choice for the most privacy-seeking users, but when one doesn't own a smartphone, the good old code sent through SMS for 2FA would be a great feature!
Best regards,
53 votes -
Recycle temporarily used/delete usernames
Recycle usernames that were only used for a short period before being deleted.
On a lot of websites common usernames are used up by people who sign up to try the service out and just delete the account.
Please consider making these usernames available once again.
92 votes -
Free Trial for Protonmail Premium + cleaner tutorial
I have turned several people on to proton mail and by far the coolest feature is organizing emails based on content/delivery. If you gave a one month free trial for Protonmail Plus I'm sure all of the people I recommended protonmail to would stay with it as their primary email.
On top of that having a walkthrough for individuals using new premium features would help with adding more long term adoption.
6 votes -
Paysafe cards payment option
Totally anonymous AND easy. Simply walk into your next store - even ordinary grocery stores sell them now - and buy one. So what's keeping you from accepting paysafe cards?
10 votes -
Choose which identity to keep when downgrading
Please add the feature to allow paid users to decide which identity they get to keep if they return to the free plan.
I signed up with a protonmail.ch address but found myself mostly giving people my protonmail.com address. I want to go back to a free plan now but not being able to change my primary identity to the .com address is a problem.
77 votes -
Temporarily store 2-step verification
As it’s already (welcome) extra work to enter two passwords, could 2-step verification be implemented so that known devices would only need to be verified again every 30 days or so?
At the moment, with 2-step verification enabled, even a page reload triggers triple authentication, which makes the added security a poor experience.
256 votes -
Visionary Multi-User Support
Instead of creating new Member within the Organisation, let us "add" People that already have an Protonmail Account to our Organisation.
The benefit of that is, the Member will keep it's own Account even after he leaves the Organisation and the Admin/Visionary User just have to allocate the Addresses and Storage!
Simply said: The Admin Creates the Organisation and Add Member with their existing Protonmail Address. If the Member is on a Free Plan, he will get the benefit from the Visionary User.
When the Member leaves the Organisation, he will then fall back to the Free Plan.41 votes -
Reduce 2FA frequency
Having to grab my phone and get a code from Authy every time I want to check my mail is a major PITA. Google only asks for your second-factor authentication
A) every 30 days or
B) when you use a new app to login or
C) when you use a new machine to loginB and C are obviously required. Now, Google's 30-day period before reauthenticating might be too long, but I think users should be able to select how often then want to be required to provide a second-factor code. Allow users to require 2FA every time if they…
22 votes -
Delete (unlink) aliases from ProtonMail account
To protect ProtonMail user privacy and anonymity, we need an option to permanently unlink (delete) aliases from ProtonMail accounts.
Address counter can stay incremented, but the deleted identity (alias) should not be linked to the main account any more. Unlinked e-mail address should stay permanently disabled to prevent address recycling.
A 7, 14 or 30 day deletion waiting time can be implemented to prevent spammers from abusing ProtonMail aliases.
89 votes -
iDEAL payment/donation option (Netherlands)
iDEAL is the most popular online payment system in the Netherlands (NL):
https://en.m.wikipedia.org/wiki/IDEAL
Please consider adding support for this method for Donation, like Wikipedia has already done.
I don't have bitcons, err bitcoins, or PayPal.10 votes -
Wrong password limit
I suggest to add incorrect password limits.
a) For IP - eg. 5 incorrect passwords in 20 minuts from one IP will block logging in to ANY account from that IP for eg. 30 minutes.
b) For account (configurable in account settings) - X incorrect passwords in Y minutes/hours will block logging in from ANY IP not added to whitelist (in account settings) for Z minutes/hours and send notification to recovery email.c) After successful login show warning if there were any login attemps (invalid password).
108 votes -
Custom plans - make your own bundle (add-ons)
Instead of having a Plus, with a fixed number of custom domains and adresses, let users build their own paid plan.
Some may only want more space, without the other extras, or something else124 votes -
Change Username
Right now if I sign up as username@protonmail.com, there's no way to change it, for instance to user.name@protonmail.com. Even though u.serna.me@protonmail.com and use.rname+change@protonmail.com already goes to username@protonmail.com.
Seems like we should be able to change this if we like!
14 votes -
DASH payment option
Hi,
I would like to pay with dash. It is the only cryptocurrency with instant payments. They are having lot of inovations implemented and lot of things will be in near future.Please alow us using the most decentralized currency for payments for donations and other stuff on protonmail service.
154 votes -
SSO support
Allow employees to login using central user repository such as AD or OneLogin, typically using SAML.
12 votes -
Add security questions
You can add security questions on resetting password - after clicking link sent to recovery email, before you can enter new password, you should answer two (or three) security questions.
This will be additional security for resetting password.
71 votesAt this point, security questions have been shown to not be an effective way to validate a users identity. At this time the recovery email address is our sole means of identifying users ownership of an account.
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Allow login username to be different from email and aliases
You can effectively make your login username a barrier from even giving hackers a starting point to get into your account. Since with this feature they would need to know your username first. This should squash any determine hacker and allow great protection to long term protonmail accounts for years to come. Thoughts of "working on hacking this account may take time" is diminished wouldnt ya say?
157 votes
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